Director, Quality and Risk Management

4 weeks ago

London, United Kingdom Ardent Full time

Job Description Job Title: Director - Transport
we offer Hybrid working supported by a Smart Working Policy)
Full Time or Part Time: Full Time
Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery.

We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland.

Established in 1992 to provide a 'one stop shop’ for land and property matters for major infrastructure projects, our client portfolio includes some of the biggest players across our four core sectors of transport, renewables, utilities and regeneration.

We are passionate about delivering life-improving change for communities and future generations and we are proud to play a key role in facilitating and delivering the UK and Ireland’s net zero agenda, improving connectivity, enabling the repurposing of high streets and town centres and delivering new homes for the people who need them most.

We are problem-solvers, can-doers and solution-drivers working collaboratively with our clients to provide proactive and strategic advice to identify and mitigate risks, deliver efficiencies and, ultimately, achieve deliverable consents and build projects that positively impact people’s lives and the world that we live in.

The role of a Director is to inspire and lead teams, manage financial performance of teams, be responsible for service quality, identify recruitment needs, perform the role of Project Director for complex large projects that involve multiple Directorates and deliver against all Directorate level KPIs and objectives, reporting directly to the Senior Leadership Group and Board as required. The ideal candidate will have a successful background within Land Surveying (Chartered) with an in-depth knowledge of Development Consent Orders (DCO'S), Compulsory Purchase Orders (CPO's) for NSIP'S relating to transport schemes.

Lead, motivate and develop all direct reports and their reports (your team) to optimise every individuals performance and professional growth and create the spirit of team.
Actively engage as a Coach across the business, proactively supporting a Coaching and learning culture within Ardent and training others across the business on how to be an effective Coach.
Ensure compliance with Company policy and processes, demonstrate respect to Corporate Services and drive these behavior's within the Directorate.

Quality

Clearly articulate objectives and report performance against objectives to all members of your team, in a manner that achieves buy-in, understanding of the Vision and fosters commitment, loyalty and a strong sense of team.
Leading by example and establishing confident relationships with senior stakeholders.
Work closely with other Directors to ensure consistency of high quality service delivery.
Serve as a trusted advisor and partner with clients to identify opportunities for improvement, consistently monitoring client feedback & sharing it with the team in order to identify opportunities for improved performance.
Takes accountability for others complying with ISO9001 (Quality);
Demonstrate extensive knowledge of your team's key clients (including their projects, their supply chain, their people and their objectives and challenges).
Set quarterly financial forecasts for approval by MD.
Develop and execute strategies for substantial revenue growth, working with sector leads to support market analysis and long-term planning.
Be the Difference - Be confident in your decisions and implementing them, taking into account the wider structure and objectives of the business, working with or alongside peers across the business. Demonstrate ability to drive and implement change to enable Ardent to continue to excel. Ardent is an equal opportunities employer that is committed to inclusion and diversity. We positively encourage applications from suitably qualified and eligible candidates regardless of race, colour, religion or belief, age, sexual orientation, gender identity/expression, disability status or other legally protected characteristics.

With people at the core of our business, we offer employees an unrivalled career opportunity rather than simply a job. This is supported by a number of initiatives to look after the wellbeing of our employees whilst allowing employees to work flexibility and maintain a positive work life balance.

We offer an attractive benefits package to include :-
~ Hybrid working
~ Smart Working Policy
~ Medical health plan
~·Career progression
~ Cycle to Work
~ Electric Car Scheme
~ Enhanced maternity and paternity pay


For more information, please see our services page on our website at

Should you be interested in hearing more about the position or wish to send your CV in to HR@ardent-management.com or contact Stuart Thomas stuartthomas@ardent-management.

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