Strategic Partner Account Manager

3 weeks ago


London, United Kingdom Aircall Full time

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
We are seeking a talented and S trategic Partner Account Manager (PAM) to join our dynamic team in London . This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.
This role is for the Aircall office in London (at least three core days at the office).
Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
Business Development: Strategic Planning: Utilize data-driven insights to create and execute strategic partnership plans that align with Aircall’s business objectives.
Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives.
Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives.
Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.
Analytical and Strategic Thinker: You have strong analytical skills and can leverage data to inform strategic decisions. Relationship Builder: You excel in building and nurturing relationships with partners. Adaptable and Resilient: You are flexible and can adapt to a fast-paced, dynamic environment. We believe that these qualities, combined with your professional skills and experience, will make you a standout candidate and a valuable addition to our team at Aircall.
Bachelor’s degree in Business, Marketing, or a related field.
At least 4+ years of experience in partnership management, business development, or a similar role in a competitive, data-driven environment.
We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Our people matter, work-life balance is important at Aircall
Competitive salary package & benefits
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.



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