Quality Manager
3 weeks ago
Our client a leading consultancy in Hull Centre are looking to recruit an experienced Quality Manager for their fast growing business.
We are looking to recruit a proactive Quality Manager who shares the companies commitment to excellence in customer experience. The successful candidate will thrive in a fast-paced environment and play a key role in driving continuous improvement within our organisation. Key Responsibilities: Quality Management of All Services * Logging and managing concerns, complaints, compliments, and feedback from clients. * Providing feedback to clients and ensuring resolution of issues by liaising with Department Heads. Performance Monitoring and Improvement * Monitoring KPIs and contract fulfilment, identifying improvement areas, and collaborating with Contract Managers. * Analysing trends in client issues and implementing strategies for improvement. Customer Engagement and Satisfaction * Managing client Datix's and conducting customer satisfaction surveys. * Increasing survey response rates, reviewing feedback, and implementing improvement plans in collaboration with internal staff and clients. Quality Assurance * Monitoring and responding to reviews and ratings online * Assisting Sales team by providing case studies * Working closely with the Engagement Team to identify and improve delivery of our services. * Implementing feedback strategies from service users to enhance overall service quality. Education, skills and competencies Essential: * Excellent knowledge of the English language * Excellent written communication skills * Excellent attention to detail * Excellent verbal communication skills * Qualified to A' level standard or equivalent * Sound knowledge of MS Office software * Ability to think clearly using logic and reasoning * Administration skills * Ability to use initiative. Desired: * Excellent communication skills, both spoken and written * Be confident with ability to engage with colleagues at all levels to extract information concisely, set deadlines and ensure effective resolution is reached * Have strong organisational skills and be able to manage multiple tasks at any given time * Project Management experience * Good IT skills across a broad range of applications including MS Word, MS Excel, MS PowerPoint * Ability to interact professionally at all times #J-18808-Ljbffr-
Manager/Quality Manager
3 weeks ago
Hull, East Yorkshire, United Kingdom Tailored Recruitment Consultancy Full timeOur client a leading consultancy in Hull Centre are looking to recruit an experienced Quality Manager for their fast growing business. We are looking to recruit a proactive Quality Manager who shares the companies commitment to excellence in customer experience. Quality Management of All Services * Logging and managing concerns, complaints, compliments,...
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Quality Manager
3 weeks ago
Hull, East Yorkshire, United Kingdom Tailored Recruitment Consultancy Full timeOur client a leading consultancy in Hull Centre are looking to recruit an experienced Quality Manager for their fast growing business. We are looking to recruit a proactive Quality Manager who shares the companies commitment to excellence in customer experience. The successful candidate will thrive in a fast-paced environment and play a key role in driving...
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Quality Assurance Manager
3 weeks ago
Hull, East Yorkshire, United Kingdom Identify Talent Full timeA local food production company is seeking a highly skilled and experienced Quality Manager to join their team as a Quality Manager. You will be responsible for ensuring that the products meet the highest standards of quality and safety. This is a critical role in our organization, as it directly impacts the satisfaction and trust of their customers. ...
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Quality Management Lead
2 weeks ago
Hull, East Yorkshire, United Kingdom AA Global Language Services Ltd Full timeAt AaGlobal, we take pride in being the number one choice for professional Interpreting, Translation, and Specialist Language Support. We provide high-quality services to both public and private sector clients across the UK and around the world. Are you a highly motivated and experienced Team Leader looking for an exciting career opportunity? You’ll be...
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Senior Quality Management Lead
1 month ago
Hull, East Yorkshire, United Kingdom Tewv Brits Full timeTees Esk and Wear Valleys NHS Foundation Trust Prisons are one of the most challenging, yet rewarding places to work - if you're looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it! Would you like to be instrumental in establishing and managing a newly...
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Quality Management Lead
1 week ago
Hull, East Yorkshire, United Kingdom Atrium Recruitment Ltd Full timeAtrium Healthcare, on behalf of our client, is on the lookout for compassionate individuals to join their team as Team Leader. If you're passionate about making a positive impact in the lives of Children coping with Emotional Behaviour Disorders and Mental Health challenges, we want to hear you! As a Team Leader, you'll play a crucial role in establishing a...
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Quality Assurance Officer
8 hours ago
Hull, East Yorkshire, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new exciting opportunity for a Quality Assurance Officer on a 7 months contract with a possibility of further extension. Main purpose of the role: This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and...
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Quality Assurance Officer
2 months ago
Hull, East Yorkshire, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new exciting opportunity for a Quality Assurance Officer on a 7 months contract with a possibility of further extension. Main purpose of the role: This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and...
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Quality Manager
1 week ago
Hull, North East, United Kingdom Tailored Recruitment Consultancy Full timeOur client a leading consultancy in Hull Centre are looking to recruit an experienced Quality Manager for their fast growing business.If your skills, experience, and qualifications match those in this job overview, do not delay your application.We are looking to recruit a proactive Quality Manager who shares the companiescommitment to excellence in customer...
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Quality Assurance Supervisor
4 days ago
Hull, East Yorkshire, United Kingdom White & Clayton Recruitment Full timeJOB TITLE: QA Supervisor REPORTS TO: Quality Manager DIRECT REPORTS: QAs LOCATION: Hull SHIFTS: Mon-Friday (7am to 4pm) ROLE PURPOSE To assist & support QA Manager to maintain factory GMP standards, CCP monitoring and all aspects including paperwork and factory QMS procedures are adhered to all the time. The paperwork and procedures related to...
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Quality Assurance Supervisor
4 days ago
Hull, East Yorkshire, United Kingdom White & Clayton Recruitment Full timeJob Description JOB TITLE: QA Supervisor REPORTS TO: Quality Manager DIRECT REPORTS: QAs LOCATION: Hull SHIFTS: Mon-Friday (7am to 4pm) ROLE PURPOSE To assist & support QA Manager to maintain factory GMP standards, CCP monitoring and all aspects including paperwork and factory QMS procedures are adhered to all the time. The paperwork and...
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Quality Assurance Supervisor
5 days ago
Hull, East Yorkshire, United Kingdom White & Clayton Recruitment Full timeJOB TITLE: QA Supervisor REPORTS TO: Quality Manager DIRECT REPORTS: QAs LOCATION: Hull SHIFTS: Mon-Friday (7am to 4pm) ROLE PURPOSE To assist & support QA Manager to maintain factory GMP standards, CCP monitoring and all aspects including paperwork and factory QMS procedures are adhered to all the time. The paperwork and procedures related to...
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Quality Manager
2 weeks ago
Hull, United Kingdom Tailored Recruitment Consultancy Full timeOur client a leading consultancy in Hull Centre are looking to recruit an experienced Quality Manager for their fast growing business.We are looking to recruit a proactive Quality Manager who shares the companiescommitment to excellence in customer experience. The successful candidate will thrive in a fast-paced environment and play a key role in driving...
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Claims Quality Assurance Officer
3 weeks ago
Hull, East Yorkshire, United Kingdom Identify Talent Full timeA local food production company is seeking a highly skilled and experienced Quality Manager to join their team as a Quality Manager. You will be responsible for ensuring that the products meet the highest standards of quality and safety. Ensure that equipment calibration is carried out as required (including scales, probes, water meter, chemical...
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Training and Quality Lead
2 weeks ago
Hull, East Yorkshire, United Kingdom Tailored Recruitment Consultancy Full timeTailored Recruitment Consultancy are delighted to be working with an established Consulting business in Hull to recruit an experienced Team Leader The company provide high-quality services to both public and private sector clients across the UK and around the world. Are you a highly motivated and experienced Team Leader looking for an exciting career...
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Claims Quality Assurance Officer
3 weeks ago
Hull, East Yorkshire, United Kingdom White & Clayton Recruitment Full timeFactory departments walk around each morning to check for any Production GMP/ FB/ Hygiene /Quality issues. • Validate & sign off QA documentation related to CCPs daily • Support early management of NPD (new Product Development), Equipment and Packaging projects. • and implementations into the Business • Ensure the correct level of Technical QA...
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Quality Assurance Officer
8 hours ago
Hull, East Yorkshire, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new exciting opportunity for a Quality Assurance Officer on a 7 months contract with a possibility of further extension. This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and service providers to ensure the...
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Quality Assurance Officer
12 hours ago
Hull, East Yorkshire, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new exciting opportunity for a Quality Assurance Officer on a 7 months contract with a possibility of further extension. This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and service providers to ensure the...
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Quality Control Manager
1 month ago
Hull, United Kingdom Build Space Group Ltd Full timeOur client are a market leading modular construction company who are looking for Quality Control Manager to join their team on a permamant basis. This is a hybrid working role, with great rates available. Duties inlude: - Ensuring high quality standards are consistently met and maintained. - Improving efficiency ad excellence across the business. -...
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Network Quality Lead
2 days ago
Hull, East Yorkshire, United Kingdom Sanctuary Personnel Ltd Full time €43,516Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Practice Lead within the High Needs Team to work full time based in Hull. The salary for this permanent Practice Lead job is up to £43,516per annum. Contributes to the overarching strategy and vision on Adult Social Care to ensure...