Quality Management Lead

2 weeks ago


Hull East Yorkshire, United Kingdom AA Global Language Services Ltd Full time

At AaGlobal, we take pride in being the number one choice for professional Interpreting, Translation, and Specialist Language Support. We provide high-quality services to both public and private sector clients across the UK and around the world. Are you a highly motivated and experienced Team Leader looking for an exciting career opportunity? You’ll be handling face-to-face bookings, telephone, and video interpreting requests.
Overseeing day-to-day workload, managing non-attendance, engaging with new clients, and monitoring the Interpreting Inbox
Monitoring and reporting on the team’s performance to the Line Manager.
Providing data to the Line Manager for reports, including Key Performance Indicators (KPIs).
Identifying training needs within the team and letting the Line Manager know.
Strong organisational and time management skills.
Job Type: Full time, permanent
Data Consent I consent to the collection of my personal data so that AaGlobal Language Services may contact me and consider me for positions with AaGlobal Language Services. To find about how we process your personal data and your rights regarding the processing of your personal data, please see our Privacy Policy .



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