Student Experience, Diversity and Inclusion

4 weeks ago


Leeds, United Kingdom Global Banking School Full time

Reporting directly to the Dean of Student Retention, you will help to ensure the Student Retention Team delivers the highest levels of student support necessary to engage students with poor attendance and facilitate their smooth reintegration with their studies. To line manage the Senior Retention Managers ensuring that appropriate KPIs are set, monitored and reported.
To work with faculties to ensure at risk students are supported to submit or resubmit their assessments.
To collate and analyse data pertaining to student retention and prepare reports and give presentations to senior managers as required.
To mentor members of the Student Retention team and ensure that appropriate training is provided to staff in the Student Retention team.

To manage staff performance, including conducting annual performance reviews of staff in the Student Retention Team.
Provide an annual and periodic reviews of student retention services, highlighting the impact on student progression and completion of courses.

High level of computer literacy and proficiency in Microsoft Office and Adobe.
In addition to some of our standard benefits, we show appreciation for the our staff with perks such as very competitive remuneration, a discretionary bonus scheme, a tuition reimbursement programme that supports skills improvement and continual professional growth, exclusive discounts across major retail providers, and much more, to help you with your cost of living and life
We improve lives through education, committing to inclusiveness and realising the power of diversity each day.



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