Account Handler

Job Title: IBA Account Handler
Location: London/Hybrid (Typically 2/3 days in the office)
Type: Full time, permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)
We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.
We are proud of our innovative environment offering many opportunities for growth across the wider group. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.
You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.
Employer pension contribution of 10% (providing you, the Employee provides 5%).
Good work life balance - flexibility to suit you.
Competitive salary.
Life Assurance at X4 of your base salary.
Generous Annual Leave entitlement.
Private Medical Insurance.
Group annual bonus scheme.
This is a client account management role with responsibility for a portfolio of client IBA accounts.
What you will do:  Manage a portfolio of client accounts within Ardonagh Specialty across both all ASL brands. Responsibilities include investigation and allocation of cash, credit control, payments (both claims and return premiums) and the production of accurate and timely MI to support performance on the ledger portfolio.
Ensure all debts are collected as soon as possible and all liabilities are settled within agreed credit terms

~ Ensure all cash received is matched as soon as possible

Ensure accounting ledgers are maintained in an up to date and accurate manner.
~ To produce accurate and timely management information on both a regular and ad hoc basis

Prepare and despatch statements of accounts in accordance with account holders’ requirements and/or when requested by divisions
Undertake other duties and ad hoc tasks and projects
Build and manage relationships with key internal and external stakeholders to ensure the success of the project.
Ensure compliance with appropriate group policies and procedures.
Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Departments.
MS Office skills.
Previous IBA experience is required together with MS Office experience.
Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions.
We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.
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