Internal Sales and Customer Support Advisor

2 weeks ago


Sudbury Suffolk, United Kingdom Just Recruitment Group Ltd Full time
Just Recruitment are working with a well-regarded and established business, based in Sudbury. They are looking to add an Internal Sales and Customer Support Advisor to their team.

The key purpose of this role is to offer a 1st class service to all customers, contacting the business via phone, email or web orders. You will be required to work with all colleagues and multiple departments, to ensure a smooth customer journey, through the business.

Duties include: Processing customer orders Preparation of quotes/bills of materials and determining effective pricing Deal with sales enquiries on all products within the companies range Deal with enquiries on customer accounts Liaising with warehouse regarding special delivery orders Raise purchase orders Follow up quotations Manage all aspects of customer relationships Working as part of the team to drive positive company sales results Hit and exceed agreed KPI's Willingness to learn processes already in place whilst striving to improve Ensure all customers are dealt with in a timely and friendly manner Undertake ad hoc projects as required

Candidate requirements: Experience of working within an Internal Sales/Customer Service team An understanding of the sales process within a distribution environment IT literate in particular MS Office and ERP systems, knowledge of SAP would be an advantage Excellent communication skills both written and spoken Able to work as part of the team or on own initiative Flexible attitude to working patterns A natural problem solver

This is a great opportunity, to join a stable team.

Working hours are Monday to Friday 8am - 5pm.

Offering an excellent working environment and great benefits package.

TPBN1_UKTJ

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