Temporary Support Services Officer

5 days ago


Ireland, United Kingdom Lex Consultancy Full time €35,000

Public Service Support Specialist Job Type: Temporary (9 months) Salary: Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Potential salary adjustments may apply based on current public service employment.
Must be available to start within 1-2 weeks A Public Service Support Specialistis needed for a temporary position within a Regulatory Operations & Support Services team.
This role is key to providing support throughout various regulatory processes, ensuring effective communication with doctors, patients, and stakeholders.
Develop and implement a customer service framework focused on stakeholder engagement.
Guide stakeholders on complaint processes and available options.
Document liaison processes and support ad hoc activities.
Collaborate across teams to understand and improve service delivery.
Collect feedback and performance data to inform process improvements.
Contribute to achieving organisational goals and fostering a positive workplace culture.
Essential Criteria: Minimum of 2 years experience in an administrative role / customer service role.
Please contact Sarah Friel in Lex Consultancy if you are interested in applying for the role.
This is an excellent opportunity to contribute to a vital regulatory function while supporting the professional lifecycle of healthcare providers.
Customer Service Executive Officer Public Sector Administrator



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