Full Time Customer Service/Administrator

5 days ago


Ireland, United Kingdom PANDORA Jewellery UK Ltd Full time €12,000

Customer Service Assistant (E-commerce) Contract: Temporary Location: Grafton Street, Dublin The e-commerce team in Ireland are looking for a customer service assistant who continuously strives to achieve outstanding customer service.
We are currently looking to recruit for an assistant with exceptional inter-personal skills and excellent administration experience.
This role is based in our fulfilment centre in Grafton Street, Dublin but occasional travel may be required to other Pandora locations.
About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day.
We sellthree pieces of our hand-crafted jewellery every second and havethe largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
What to expect from the role Ensuring that our customers come first and always receive exceptional support.
Complaint handling and making sure the customer is always satisfied with the outcome by going above and beyond.
Coordination of other day to day activities Administrative support, as required by the Department Lead.
What we are looking for Excellent inter-personal and clear communication skills with the ability to use positive language (written and verbal is essential).
You will have strong office administration skills including IT skills (Outlook, Microsoft Word, Excel etc.).
Previous experience in a customer service role.
You will be a flexible team player with the ability to deal with independent tasks.
You will be available to work full-time at our Dublin office, Monday to Friday.
Be well organised, results driven and capable of working to tight deadlines You must be eligible to work full-time in Ireland Why work with us? A highly competitive salary with regular salary reviews Generous bonus scheme Private Healthcare Early finish Fridays (weekends with Pandora start every Friday at 3pm) 55% employee discount Free daily lunch credits 33 days holiday (including Bank Holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate Employee Assistance Programme, 'Cycle to Work' scheme, gym discounts and more .
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Our online benefits platform with plentiful retail, hospitality and entertainment discounts At Pandora we love a party Especially at Christmas, when you will receive an extra special gift.
To submit your application, please click apply If you require reasonable adjustments in place during your interview(s), please notify the recruiter ASAP during the recruitment process



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