Travel Adviser

4 weeks ago


Leeds, United Kingdom First Bus Full time

Leeds/Hybrid
Contract Type: Full Time/Permanent

First Bus is a leading provider of transport services, committed to delivering excellent service to our passengers across the UK. We help our passengers achieve over a million journeys every day, with a fleet of 5000+ buses and 14,000+ colleagues. We pride ourselves on our dedication to safety, innovation, sustainability and inclusion

Do you want to be part of a exciting and evolving HR initiative?

First Bus are looking for an experienced and knowledgeable People Advisor to join an established and developing team to work as a job share partner with an existing member of the team. As a People Advisor, you will provide expert and pragmatic advice on a range of people matters, spanning the full employee lifecycle and associated people policies. A key focus will be on employee relations (ER) issues such as disciplinary, grievance and absence management. You will be knowledgeable in utilising and providing insights on the current ER climate and supporting the development and understanding of the people policies, to improve the ER landscape across the business.

Reporting into the People Advisory Team Manager, you will use your extensive knowledge to make confident and informed decisions on a range of HR matters, whilst building trusting relationships with managers across the business, enabling you to guide and coach them .

Advising and guiding managers and employees on a range of HR issues, including first line queries relating to absence, discipline, grievance, and performance management.
Establishing strong working relationships throughout the business to ensure robust and credible delivery of the HR function in line with the needs of the business.
Ensuring all ER cases are managed in an effective and timely manner and providing ER data to managers.
Running development and training workshops for managers and developing colleagues.
Supporting the review and creation of draft policies and processes, advising line managers on practical application, and ensuring compliance with legislative change
Utilising the HR system by accessing, adding, and changing information as necessary, to support the monitoring and identification of ER trends and themes across the bus
Supporting the wider HR team in the delivery of key projects and initiatives, in line with our People Strategy .

A proven track record of building and maintaining relationships with stakeholders at all levels.
Ability to work autonomously and escalate first level employee relations cases, as required.
Strong planning, co-ordination, and organisational skills, with the ability to quickly respond/react to changing priorities.
Willingness to travel to other First Bus locations throughout the UK on occasion.
Ability to build rapport quickly with people across all areas of the business and project – from the client, to trade unions and internal stakeholders.
This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
~ We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
~ Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
~ Cycle to work scheme
~25 days' holiday + bank holidays
~ Pension scheme and chance to buy discounted First Group shares
~ Enhanced maternity / paternity pay
~ Flexible working


We put a big focus on physical and mental wellbeing at First Bus. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people.



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