Service Management Lead

2 weeks ago

Leeds, United Kingdom Service Care Solutions Full time

Job Title: Housing Service Lead
Location: West Yorkshire
DBS Level: Enhanced Adult
Service Users: The specific demographic of service users will be determined upon confirmation of location.
Working Hours: 40 hours per week, with variations:
Monday to Friday: 8:00 am - 4:00 pm or 9:00 am - 5:00 pm
On-call hours: 5:00 pm - 8:00 am (Weekdays), 8:00 am - 8:00 am (Weekends)
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance: Yes
Main Duties:
As a Housing Service Lead, your primary responsibility will be to lead and manage a team of Support Workers. You will ensure the delivery of high-quality, effective supported housing services and/or housing management services to various service user groups, including young people, homeless individuals, and prison leavers. Your duties will include:
Leading and managing the team of Support Workers to deliver services that meet the needs of service users and adhere to contractual requirements and financial targets.
Providing guidance, support, and supervision to team members to ensure they perform their roles effectively.
Collaborating with relevant stakeholders to ensure service delivery aligns with best practices and regulatory standards.
Developing and implementing strategies to improve service quality and outcomes for service users.
Monitoring and evaluating service delivery to identify areas for improvement and implement corrective actions as needed.
Managing resources effectively to ensure the efficient operation of supported housing services.
Maintaining accurate records and documentation in compliance with organizational policies and procedures.
Reporting to Natasha Clough, providing regular updates on service delivery, performance, and any issues or concerns that arise.
Lone Working: Yes
Working from Home: Yes, as required
Number of Properties: 3 to 4
Requirements:
Experience in managing supported housing services or similar roles within the social care sector.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, with the ability to build rapport with service users, colleagues, and external stakeholders.
Knowledge of relevant legislation, policies, and procedures related to supported housing and social care.
Ability to work independently and make sound decisions in a fast-paced and challenging environment.
Flexibility to work varied hours, including on-call shifts and weekends.
A valid driver's license, own vehicle, and business insurance Job Info
Job Title:
Company:
Service Care Solutions
Location:
Leeds, West Yorkshire
Posted:
Apr 18th 2024
Closes:
May 19th 2024
Sector:
Property Services
Contract:
Temporary
Hours:
Full Time
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