Retail Manager

2 days ago

Bournemouth Dorset, United Kingdom Ad Warrior Full time

Retail Manager

Location : Bournemouth BH7 7AF

Salary: Competitive

Contract : Permanent, Full Time

Entering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. Delivering that engagement with their loyal supporters is a passionate and integrated backroom staff, working closely together to provide a positive and lasting experience for all at Vitality Stadium.

The Role

To support the Head of Retail & Brand Strategy by managing general Superstore operations on a day-to-day basis working closely with the Online Retail Manager and Superstore Operations Manager.

Sales and Customer Service

  • Ensure the Sales and Service Model is followed.
  • Maximise profitability through developing sales and cost control.
  • Drive excellent standards of customer service in store through coaching, in line with the Sales and Service Model.
  • Maintain knowledge of Premier League Retail trends and identify opportunities; suggest proactive business steps to maintain competitive edge, providing feedback to Head of retail and taking action as appropriate.
  • Drive the team to achieve store targets and KPIs Sales, Average Transaction Value (ATV), Items Per Transaction (IPT), Premier League Visit Football visits.
  • Proactively seek feedback on store performance and contribute to a continuous improvement culture.
  • Confident in solving customer problems quickly and effectively.
  • Develop and maintain strong working relationships with internal customers e.g. Commercial team, Ticketing team, Accounts team, Operations Director, Marketing Team including VP Brand and Marketing as well as President of Business.

Operations

  • Preparation of annual budget forecast.
  • Manage departments recruitment needs, consulting Head of Retail and Brand Strategy.
  • Ensure all club policies, procedures, guidelines and checks e.g. Health & Safety, Fire Safety, Security, Stock Management, Cash Handling, Stock Transfers etc. are followed by self and store team.
  • Accurately analyse store data to make informed decisions.
  • Manage shrinkage in store by conducting weekly stock checks and twice-yearly stock takes.
  • Reduce the risk to stock through vigilance on refunds, mark downs, returns, no sales and voids.

Leadership

  • Motivate, lead, coach and drive the team to achieve store objectives.
  • Effectively communicate store information, objectives and results with team.
  • Induct and train all staff members efficiently and encourage the personal development of team members.
  • Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team.
  • Manage team performance, identify and promote good performance and effectively deal with under-performance.

Strategic

  • Work with Marketing team to develop and execute retail campaigns.
  • Work with Data Analysts to identify growth opportunities.

Buying

  • Assist Head of Retail & Brand Strategy with product procurement.
  • Conduct regular reviews and analysis of product ranges.
  • Develop exit strategies for poor performing, or end of life cycle products.
  • Manage a portfolio of suppliers, negotiating prices and ensuring ethical trade guidelines are met.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Skills and Qualifications

  • Previous retail management experience, preferably from a fast-paced environment
  • Excellent people skills with a proven track record of leading, developing and motivating a team.
  • Commercial acumen.
  • Proficient in using Microsoft office, particularly Microsoft Excel.
  • Some product buying experience preferrable.
  • Flexibility to work at weekends and on match days.

Benefits

  • Free onsite parking.
  • Season ticket and allocation of complimentary/purchased tickets.
  • Subsidised lunches and complimentary healthy snacks throughout the day.
  • Discounts at the club Superstore.
  • Contribution towards eye tests and glasses.
  • Discounts and benefits from partners and local businesses.
  • Club pension & Life Assurance Scheme.
  • Employee Assistance Programme (EAP) by Health Assured.
  • Paid parental leave (bank of five days per year).
  • Club events or other social events throughout the year run by their club social team.
  • Paid volunteer opportunities (2 days per year).
  • Paid days leave on your birthday.

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

The Club reserves the right to close this vacancy before the proposed deadline should it deem appropriate.

The club is an equal opportunities employer and ensures staff and volunteers are able to achieve their full potential.

JBRP1_UKTJ

  • Retail Store Managers

    1 week ago

    Shaftesbury, Dorset, United Kingdom RETAIL JOBS UK LIMITED Full time

    Store Manager, Shaftesbury, Dorset, Retail, Fashion, Lifestyle, Quality, Store Manager Shaftesbury. We are looking for a Store Manager to manage this NEW luxury & lifestyle brand in Shaftesbury. This is a brand as a regular customer & is full of heritage & quality. If you are looking for your next career move with a brand that has excellent opportunities...

  • Marketing Manager, Retail Media

    3 weeks ago

    Bournemouth, Dorset, United Kingdom Talent Guardian Full time

    Shopper Marketing Manager Location: Bournemouth (Hybrid) Join a dynamic and innovative company dedicated to promoting healthier and nutritious brands in retail environments. We are looking for a passionate Shopper Marketing Manager to lead and support the execution of strategic shopper marketing initiatives that elevate brand visibility and drive sales,...

  • Retail Manager, STORE STORE

    2 days ago

    Bournemouth, Dorset, United Kingdom Ad Warrior Full time

    Retail Manager Location : Bournemouth BH7 7AF Contract : Permanent, Full Time Entering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. To support the Head of Retail & Brand Strategy by managing general Superstore operations on a day-to-day basis working closely with the Online...

  • Retail Security Team Member

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom B&M Retail Full time

    We are seeking a Retail Security Team Member to join our store team in Bournemouth.This is a full-time, permanent position offering flexibility to work shifts in the daytime, evenings, and at weekends.No prior experience is necessary, as full training will be provided.As a Retail Security Team Member, you will work alongside our Store Management Team to meet...

  • Senior Shopper Marketing

    3 weeks ago

    Bournemouth, Dorset, United Kingdom Talent Guardian Full time

    Shopper Marketing Manager Location: Bournemouth (Hybrid) Company Overview: Join a dynamic and innovative company dedicated to promoting healthier and nutritious brands in retail environments. We are looking for a passionate Shopper Marketing Manager to lead and support the execution of strategic shopper marketing initiatives that elevate brand visibility and...

  • Retail Manager

    3 days ago

    Bournemouth, United Kingdom CV-Library Full time

    Retail Manager Location: Bournemouth BH7 7AF Salary: Competitive Contract: Permanent, Full Time Entering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. Delivering that engagement with their loyal supporters is a passionate and integrated backroom staff, working closely together to...

  • Sales Manager in Retail

    2 months ago

    Bournemouth, Bournemouth, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our retail stores.This is an exceptional opportunity for a dynamic and inspirational leader to take charge of creating and executing a business plan that recruits and...

  • Sales Manager in Retail

    2 months ago

    Bournemouth, Bournemouth, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our retail stores.This is an exceptional opportunity for a dynamic and inspirational leader to take charge of creating and executing a business plan that recruits and...

  • Retail Management Trainee

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Farmfoods Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee Shop Manager. As a Trainee Shop Manager, you will be responsible for leading a team of retail professionals and driving sales growth in our Bournemouth shop.Key ResponsibilitiesLead a team of retail professionals to achieve sales targets and provide...

  • Retail Management Trainee

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Farmfoods Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee Shop Manager. As a Trainee Shop Manager, you will be responsible for leading a team of retail professionals and driving sales growth in our Bournemouth shop.Key ResponsibilitiesLead a team of retail professionals to achieve sales targets and provide...

  • Retail Store Manager

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Dorset Full time

    About the Role:We are seeking a highly motivated and experienced Retail Store Manager to join our team at Dorset. As a key member of our leadership team, you will be responsible for managing and coaching a team of retail professionals to deliver exceptional results.Key Responsibilities:Manage and motivate a team of retail staff to achieve sales targets and...

  • Retail Shift Manager

    1 month ago

    Bournemouth, Bournemouth, United Kingdom C2 Recruitment Ltd Full time

    Retail Shift Leader Job DescriptionWe are seeking a highly skilled and experienced Retail Shift Leader to join our team. As a Retail Shift Leader, you will be responsible for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites.Key Responsibilities:Manage teams of up to 60 stock countersDeliver...

  • Retail Shift Manager

    1 month ago

    Bournemouth, Bournemouth, United Kingdom C2 Recruitment Ltd Full time

    Retail Shift Leader Job DescriptionWe are seeking a highly skilled and experienced Retail Shift Leader to join our team. As a Retail Shift Leader, you will be responsible for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites.Key Responsibilities:Manage teams of up to 60 stock countersDeliver...

  • Retail Manager

    2 days ago

    Bournemouth, United Kingdom Ad Warrior Full time

    Retail Manager Location : Bournemouth BH7 7AF Salary: Competitive Contract : Permanent, Full Time Entering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. Delivering that engagement with their loyal supporters is a passionate and integrated backroom staff, working closely together...

  • Retail Manager

    2 days ago

    Bournemouth, United Kingdom Ad Warrior Full time

    Retail ManagerLocation: Bournemouth BH7 7AFSalary: Competitive Contract: Permanent, Full TimeEntering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. Delivering that engagement with their loyal supporters is a passionate and integrated backroom staff, working closely together to...

  • Apprentice Retail Manager

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Kick It Out Full time

    About the Role:The ideal candidate will be a proven retail professional with excellent leadership and sales management skills, responsible for driving sales growth, customer satisfaction, and team performance in a fast-paced retail environment.As a Retail Leadership and Sales Manager, you will oversee the daily operations of the store, including sales,...

  • Retail Management Trainee

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Farmfoods Full time

    Are you looking to progress in a management role? We are seeking a Trainee Shop Manager to join our team at Farmfoods.This 18-month training programme will provide you with the skills and knowledge to become a successful retail manager. You will work alongside an experienced shop manager, developing your practical skills in retail management.During your...

  • Retail Manager

    2 days ago

    Bournemouth, United Kingdom Ad Warrior Full time

    Retail ManagerLocation: Bournemouth BH7 7AFSalary: Competitive Contract: Permanent, Full TimeEntering an exciting new chapter in their long and storied history, our client is proud to retain a focus on family and community. Delivering that engagement with their loyal supporters is a passionate and integrated backroom staff, working closely together to...

  • Retail Management Trainee

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Farmfoods Full time

    {"title": "Trainee Shop Manager", "description": "Join Our Team as a Trainee Shop ManagerWe are seeking a highly motivated and ambitious individual to join our team as a Trainee Shop Manager. As a Trainee Shop Manager, you will have the opportunity to develop your skills and knowledge in retail management, working alongside an experienced shop manager and...

  • Retail Management Trainee

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Farmfoods Full time

    {"title": "Trainee Shop Manager", "description": "Join Our Team as a Trainee Shop ManagerWe are seeking a highly motivated and ambitious individual to join our team as a Trainee Shop Manager. As a Trainee Shop Manager, you will have the opportunity to develop your skills and knowledge in retail management, working alongside an experienced shop manager and...