Customer Support

4 weeks ago


United Kingdom Lexsynergy Limited Full time

Join an international team of talented lawyers, programmers and thought leaders, who work collaboratively to shape the future of brands online.

Salary Variable Location Remote (UK) Hours Required Variable

Role

If selected for this role, you will be handling general support queries, DNS queries, and all domain support related matters. You must be able to perform well under pressure and ensure swift and accurate resolution of any operational and/or technical issues. You must be presentable, respectful, and well mannered. Due to the nature of this role, you may be required to work during certain evenings to support client changes outside of core business hours. This will also require you to have a stable internet connection at home.

Required Skills

1. Knowledge of the internet and its workings, including:

1. Registry, registrar, and registrant relationships;
2. Domain name management;
3. Understanding of Basic DNS and name servers; and
4. SSL knowledge (advantageous).

2. Provide prompt and polite support via tickets, or support phone calls.
3. 1-2 years’ experience in the domain or ISP related industry.
4. Perform miscellaneous duties as assigned.
5. Excellent written and verbal communication skills in English.
6. Outstanding customer service skills in any situation.
7. Ability to troubleshoot a variety of domain issues.
8. Time management skills.
9. Able to pay attention to detail.

 

Apply

Upload your CV or drag and drop here We accept PDF, DOC, DOCX, JPEG and PNG files

#J-18808-Ljbffr

  • United Kingdom Creative Support Ltd Full time

    Full-Time, Part-Time An exciting opportunity has arisen to join our not-for-profit organisation as a Business Support Officer. We are seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning...


  • United Kingdom Customer Care Co Full time

    Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. To ensure that Mercedes-Benz and Fuso customers are...


  • United Kingdom Customer Care Co Full time

    ( Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. KEY PURPOSE OF THE JOB To ensure that...


  • United Kingdom Igame Full time

    Are you interested in working as a customer support specialist? This role is a vital part of any business, and it can be a fulfilling and rewarding career choice. In this guide, we’ll cover everything you need to know about being a customer support specialist, including the job description, salary, interview questions, and more. A customer support...

  • Customer Support

    1 month ago


    United Kingdom Emma - we are hiring! Full time

    Emma is the app to manage all things money. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all. We have...


  • United Kingdom Griffin Bank Ltd Full time

    The Customer Success team Customer support is the beating heart of any business and it is especially the case at Griffin. We put the customer at the centre of everything we do because we know that satisfied customers not only drive repeat business but also become powerful advocates, influencing others and fostering a positive reputation. Building a strong...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault-finding Managing returns and replacements of faulty...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault-finding Managing returns and replacements of faulty...


  • United Kingdom Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...


  • United Kingdom Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...


  • United Kingdom Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...


  • United Kingdom Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...


  • United Kingdom Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...


  • United Kingdom MRJ Recruitment Full time

    Are you an experienced Customer Support Manager that likes the sound of working at a new & exciting start-up that’s disrupting their industry in both the UK and USA? Our client, a rising star in the B2C marketplace industry is looking for a someone to own the entirely new customer Support function they’re building out from top to bottom - If you’re a...


  • United Kingdom MRJ Recruitment Full time

    Are you an experienced Customer Support Manager that likes the sound of working at a new & exciting start-up that’s disrupting their industry in both the UK and USA? Our client, a rising star in the B2C marketplace industry is looking for a someone to own the entirely new customer Support function they’re building out from top to bottom - If you’re a...

  • Customer Support

    1 month ago


    United Kingdom Euro London Appointments Full time

    Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and...


  • United Kingdom SupportYourApp Inc. Full time

    Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.


  • United Kingdom Gtaf Full time

    At Greentech Apps Foundation (gtaf.org ), our mission is to help Muslims better understand Islam by building user-friendly software products. As a Customer Support Representative, you will be responsible for providing exceptional support to our customers through various channels, such as email, chat, and social media. You will address customer inquiries,...

  • Customer Support Agent

    2 months ago


    United Kingdom Lawhive Full time

    Who we are?We’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to...

  • Customer Support Agent

    2 months ago


    United Kingdom Lawhive Full time

    Who we are?We’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to...