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2nd / 3rd Line Technical Support Engineer - Server

2 months ago

Portsmouth Hampshire, United Kingdom ISR Recruitment Full time €32,000

2nd / 3rd Line IT Support Engineer
~ Hybrid-working – WFH (x2 days) + Portsmouth (x3 days)
~ Plus excellent company benefits (including Employer Pension and BUPA) The Opportunity: My client working within the retail sector are currently looking for a couple of 2nd/3rd Line support engineers. The primary function of this role is to provide support and guidance to the service desk and support their customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPOS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance. A minimum of 3 years’ experience in an IT support role
~ Understanding of Server/Client setups
~ Understanding of TCP/IP Networking principles for troubleshooting purpose
~ Experience of Microsoft SQL Server
~ Experience of all Windows Operating Systems
~ Experience of Microsoft Services and Web Services
~