Product Manager
5 days ago
As NetSuite Product Manager you'll also own the project to transition multiple business units (BUs) to those ways of working and future continuous improvement activities.
Our FSSC consists of around 85 colleagues operating the order-to-cash (O2C) journey for Zellis Group BUs. The BUs use NetSuite as their core finance / ERP, each has their own CRM solution. This role will be responsible for changing how the Billing, Cash Collection and Assurance teams work within NetSuite to ensure that our processes take advantage of all system functionality, automating data flows from source systems and third party tools. The NetSuite Product Manager role is highly technical in nature, requiring a deep understanding of NetSuite and SuiteBilling as well as typical methods to automate the transfer of data from source systems and subsequent processing to ensure that the O2C journey is as efficient as possible, enabling the significant growth that is expected across our Group companies over the next five years.
You'llbe responsible for line management of two Analysts based in our India (Kochi) office, who will support the you in data gathering, process mining, testing and related tasks. You'll form a model office extending throughout the FSSC to ensure that newly designed processes are thoroughly tested before deployment. You'll also ensure that a wide range of stakeholders, both within the UK & India across multiple BUs, are kept engaged and informed throughout.
Conducting a digital transformation of O2C processes
Conducting a comprehensive review of current billing processes and source systems for each BU.
Completing capability and gap analysis of SuiteBilling in comparison to manual processes.
Designing and implementing new billing processes and workflows to maximise efficiency.
Collaborating with IT and finance teams to ensure seamless integration of new billing processes.
Training FSSC colleagues on new billing procedures and systems.
Ensuring compliance with relevant financial regulations and standards.
Managing multiple NetSuite projects from initiation to completion.
Developing detailed project plans, timelines and budgets.
Coordinating cross-functional teams to ensure project milestones are met.
Monitoring project progress and making adjustments as necessary to ensure successful project delivery.
Preparing and presenting project status reports to senior management.
Identifying and mitigating project risks and issues.
Ensuring projects are delivered on time, within scope, and within budget.
Creating and managing a Model office
Developing a model office environment to define, test and refine new O2C processes and systems.
Conducting pilot testing and gathering feedback to continuously improve processes.
Documenting best practices and creating user manuals for new systems and processes.
Ensuring the model office serves as a centre of excellence for finance transformation initiatives.
Managing project resources
Allocating and managing resources effectively to ensure project success.
Building business cases and rollout new projects.
Implementing best practices and lessons learned from previous projects to enhance future project performance.
Experience of NetSuite system integration and data transfer with source systems.
Experience of process mining, monitoring and analysis tools and mechanisms.
Experience of end-to-end project or programme management including change management.
Accountancy qualifications (CIMA / ACA / ACCA) are highly desirable. Sound commercial acumen, with the ability to balance both resources and requirements within your own team, departmental and wider business.
Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.
were proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis youll have the chance to stretch and challenge yourself in an environment thats varied, flexible and hugely supportive.
As part of your benefits package, youll receive:
~ A competitive base salary and bonus.
~25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
~ Private medical insurance.
~ Life assurance 4x salary.
~ Enhanced pension scheme with company contributions up to 8.A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
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