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Travel Unit Officer

2 months ago

Milton Keynes Buckinghamshire, United Kingdom Service Care Solutions Full time

Service Care Solutions is currently recruiting for a passionate and dedicated Case Progression Officer to work on a full-time, long-term basis in Milton Keynes. This involves working closely with internal police units, CPS, and Courts to ensure the productive use of judicial time through early identification of issues that might delay the court process.

Contribute to the efficiency of information by accurately maintaining case-file information within agreed timeframes using appropriate systems and databases.
Provide appropriate information on disclosure, ensuring compliance with the Data Protection Act and other legislation.
Maintain consistently high-quality customer service, challenging working practices, and making recommendations for improvement.Ensure all timeframes are met and submission of work to agencies complies with standards/quality in line with the National File Standard.

Good standard of education with GCSEs (Grade 9-4/A-C) in English and Maths or equivalent.
Recent experience in an administrative role within a customer service environment, including the use of databases.
Willing to work towards NVQ Business Administration level 2 or equivalent and/or significant experience in this area.
Capability to travel to different locations across the Force and undertake assignments in a timely manner.
Proven Knowledge and/or understanding of the Criminal Justice System, MS Office packages, and police databases (desirable).
If you are a proactive individual with the skills to manage a varied workload in a demanding environment, apply now to join our team as a Case Progression Officer by emailing (url removed) or calling (phone number removed)