Field Applications Engineer
1 month ago
Position: Application Engineer (AE)/ Field Application Engineer (FAE)
Currently seeking an experienced Application Engineer / Field Application Engineer to provide advanced technical support to valued customers and partners worldwide.
My client is a cutting-edge technology company specializing in chip and antenna technology. The successful candidate will work to support mmWave RF design activities and SW driver integration. Providing design customization and advanced technical support for potential design-in opportunities and design wins.
- Collaborating closely with existing FAE team to ensure a smooth front-line customer support experience.
- Offering a second line of technical support to customers and partners through various channels, including phone, email, conference calls, and occasional face-to-face visits.
- Handling customer support tasks, including test setups, drafting supporting documents (application notes, test reports), and writing Python scripts to facilitate customer test requirements.
- Assisting Product Engineering and Quality teams with customer RMA and associated investigations.
- Exercising excellent business judgment to determine additional support or escalate issues as required.
- Minimum Bachelor’s degree in Engineering with an emphasis in RF and 8+ years of relevant experience in design and/or test in the RF space.
- Embedded hardware/software experience, including real-time low-level programming (C), Python scripting, microcontrollers, peripherals, and standard interfaces (SPI, I2C).
- Experience in a customer-facing role in a sales or support environment.
- Ability to travel to customer sites worldwide and resolve issues independently.
Our client, a dynamic and innovative technology company, is headquartered in Leuven, Belgium. They specialize in designing chip and antenna technology for next-generation wireless systems.
The company offers a challenging job in a flexible work environment and an attractive compensation package. Categorisation Commercial / Management / Executive: FAE / Application Engineers
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