Service Manager Senior Health

2 weeks ago


Central Inverclyde, United Kingdom Cathcart Technology Full time

Head of Professional Services required to join a SaaS software company based from anywhere across Scotland or the North of England. They are headquartered up in Aberdeen, however also have an office in Glasgow. The business creates a very specific type of software (SaaS) in the food and drink industry and are the market leader in their field. They currently have a team of 12 across the software function, with around 28 across the business, and are looking to add a Professional Services Manager as a brand-new hire, purely down to growth of the business.
This will be a potentially international role, with occasional travel to client sites in both Scotland and potentially oversees. In part, the role will involve travel to different parts of Scotland, so you can be based from anywhere in Scotland effectively. You will need to hold a UK driving licence and ideally have a car too.
On top of the salary, you can also expect to receive a discretionary bonus and car allowance in this role, as well as a healthy overall benefits package.
The company are currently building out their leadership team and you will be a key hire for them. In this role, you will be the escalation point for major account queries and will be working very closely alongside a close-knit software team. These consist of 1 Senior Implementation Consult, and 2 more junior Implementation Consultants. As previously mentioned, there will be elements of travel involved in this role however this is a remote first role, with the only requirement to be in office about once a quarter.
people management (as above), Project Management and delivery and lastly, strategy. This role will have strong elements of Project Management and you will need to ensure projects are appropriately planned and managed to ensure on time and on budget completion. This individual will most likely have a Professional Services background, ideally having worked for some sort of SaaS, ERP or software organisation and have dealt with software implementations . Ability to develop and lead the Professional Services strategy and growth
** Project delivery of the software implementations, from start to finish
** People management responsibility including performance management, leave management, people issue management etc
** Own the customer relationship from a project perspective throughout new and subsequent projects including being the key business contact during project delivery
** Act as Account Manager for key Customers, managing customer relationships, resolving project issues and planning engagement strategy
** Assemble, coordinate and schedule project teams; assigning individual responsibilities and ensuring effective performance
A number of years in a Professional Services/Senior Project Management environment with the ability to - Resource and schedule projects, project plan & evaluate, managing / delivering customer comms throughout the project lifecycle, obtain project sign off & ensure customer satisfaction throughout project, project budget management
** A strong SaaS or Software delivery background, across software implementations
** Background in managing multiple projects, simultaneously
** Experience in a software company/ERP or manufacturing experience would be beneficial
** Ability to spot revenue generation opportunities via project delivery
** Strong stakeholder management skills
If you are interested in this role, please apply or call Hamish at Cathcart Technology for a chat.



  • Central, Inverclyde, United Kingdom Cathcart Technology Full time

    Job DescriptionCathcart Technology is seeking an experienced Senior Manager of Professional Services to join their team.The ideal candidate will have a strong background in Professional Services, with a proven track record of leading teams and delivering high-quality projects. They will be responsible for developing and implementing the Professional Services...

  • Childrens Services

    2 weeks ago


    Central, Inverclyde, United Kingdom 21HSC LIMITED Full time

    Childrens Services - Senior Practitioner Role 21HSC is hiring a Senior Practitioner for Childrens Services on a 6-month contract basis Location: Edinburgh Working Hours: 36 hours per week (Mon-Thurs 9:00 AM 5:00 PM, Fri 9:00 AM 4:00 PM) Assignment Length: 6 months Driver preference: Drivers preferred due to city-wide coverage Role Overview: 21HSC is...

  • Service Manager

    2 weeks ago


    Central, Inverclyde, United Kingdom Enable Scotland Full time

    Service Manager Location: Eurocentral, North Lanarkshire, ML1 4UF. Salary : £34,000 per annum. Contract: Full time, permanent. Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven social care support for over 1,100 people across Scotland, through our industry leading model. Due to...


  • Central, Inverclyde, United Kingdom 21HSC LIMITED Full time

    Childrens Services - Senior Practitioner Role 21HSC is hiring a Senior Practitioner for Childrens Services on a 6-month contract basis 21HSC is seeking an experienced Senior Practitioner to join the Childrens Services team. The Senior Practitioner will play a pivotal role in managing Initial Referral Discussions (IRDs) for unallocated children across the...

  • Service Manager

    2 weeks ago


    Central, Inverclyde, United Kingdom Arnold Clark Full time

    Were looking for an experienced and ambitious Service Manager to work join our team in our Linwood Vauxhall branch. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently...

  • Senior Support Worker

    2 weeks ago


    Central, Inverclyde, United Kingdom Voyage Care Ltd Full time €13

    Senior Support Worker – Bo'ness - £13.00ph Typical Shifts are: 2 week rolling rota with every second weekend off. Shift times vary between 7am and 9am start and 8pm to 9pm finish Week 1: Mon Tues Sat Sun Week 2: Wed Thurs Fri Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an...


  • Central, Inverclyde, United Kingdom 21HSC LIMITED Full time

    Role Overview21HSC LIMITED is seeking a skilled Senior Children's Support Practitioner to join our Childrens Services team on a 6-month contract basis. As a seasoned professional, you will play a pivotal role in managing Initial Referral Discussions (IRDs) for unallocated children across the city, assessing risk and need, and coordinating necessary services...


  • Central, Inverclyde, United Kingdom Voyage Care Ltd Full time €13

    Senior Support Worker – Bo'ness - £13.Typical Shifts are: 2 week rolling rota with every second weekend off. Shift times vary between 7am and 9am start and 8pm to 9pm finish Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime...


  • Central, Inverclyde, United Kingdom 21HSC LIMITED Full time

    Role Overview: Senior Children's Support PractitionerJob Summary: We are seeking an experienced Senior Practitioner to join our Children's Services team. The successful candidate will play a pivotal role in managing Initial Referral Discussions (IRDs) for unallocated children across the city.Key Responsibilities:Undertake initial assessments for...


  • Central, Inverclyde, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    Due to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a potential view to be made permanent.Note - you will be required to work 2 days on/2...


  • Central, Inverclyde, United Kingdom First Recruitment Group - IT Full time

    Senior Mechanical Project Engineer Stepps Inside IR35 Key responsibilities of a Senior Mechanical Project Engineer will include: Input to, manage and update construction programmes ensuring key milestones are met; Arrange, chair and participate in collaborative planning sessions to ensure critical activities are programmed with all key stakeholders ;...

  • Tax Senior

    2 weeks ago


    Central, Inverclyde, United Kingdom Lochead Sandford Recruitment Limited Full time

    An exciting new role has arisen, as an Experienced Corporate Tax Senior. You will ideally be ATT qualified or qualified by experience with minimum 3/4 years corporate tax experience from another UK Accountancy Firm or Inhouse Tax role, to join our client, a mid sized, highly regarded CA Firm, offering real scope to progress upwards in Tax management, if...


  • Central, Inverclyde, United Kingdom Barchester Healthcare Ltd Full time

    About the RoleWe are seeking an experienced Business Leader to drive operational excellence and quality care in our homes across the UK. As Operations Manager, you will lead a change and improvement programme, working closely with senior directors and line managers to address specific challenges.Your responsibilities will include identifying concerns through...


  • Central, Inverclyde, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    Due to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a potential view to be made permanent.Note - you will be required to work 2 days on/2...


  • Central, Inverclyde, United Kingdom Cathcart Technology Full time

    Head of Professional Services required to join a SaaS software company based from anywhere across Scotland or the North of England. The company They are headquartered up in Aberdeen, however also have an office in Glasgow. The business creates a very specific type of software (SaaS) in the food and drink industry and are the market leader in their field....

  • Service Manager

    2 weeks ago


    Central, Inverclyde, United Kingdom Venatu Recruitment Group Full time €50,000 - €65,000

    Job Title : Service Manager Location : Glasgow Central Salary : £50K basic - £65K OTE Company Car & Other company Benefits Monday-Fri with some Saturday's. About you : Are you an Experienced Main Dealer Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Venatu we have the...


  • Central, Inverclyde, United Kingdom Anderson Wright Consulting Full time €28,000

    SENIOR HOMECARE COORDINATOR GLASGOW FULL TIME £28,000 BASIC SALARY + BENEFITS Our client is a leading independent family home care provider with 30 years experience. They want their staff to fulfil their full potential and provide an ongoing career development path. They are now looking to recruit a Senior Care Coordinator to assist with the management...


  • Central, Inverclyde, United Kingdom Ably Resources Ltd Full time

    Are you an accomplished Senior Electrical Design Engineer looking to advance your career in a dynamic and innovative environment? We have an opportunity in Glasgow for a talented professional to join a leading engineering consultancy. Key Responsibilities: As a Senior Electrical Design Engineer, you will play a pivotal role in shaping cutting-edge...


  • Central, Inverclyde, United Kingdom Ably Resources Ltd Full time

    Are you an accomplished Senior Electrical Design Engineer looking to advance your career in a dynamic and innovative environment? We have a compelling opportunity in Edinburgh for a talented professional to join a leading engineering consultancy. Key Responsibilities: As a Senior Electrical Design Engineer, you will play a pivotal role in shaping...


  • Central, Inverclyde, United Kingdom Ably Resources Ltd Full time

    Are you an accomplished Senior Electrical Design Engineer looking to advance your career in a dynamic and innovative environment? We have a compelling opportunity in Edinburgh for a talented professional to join a leading engineering consultancy. Key Responsibilities: As a Senior Electrical Design Engineer, you will play a pivotal role in shaping...