Hotel Night Concierge

3 weeks ago

Dalkeith Midlothian, United Kingdom Ibis Budget Edinburgh Business Park Full time

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo #Manage arrivals and departures of everyone visiting our hotel
Provide exceptional guest service by responding to guest requests efficiently and courteously
Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met.
perform rotation duties as assigned including night audit.
Actively resolve guest issues and challenges presented on shift
Service focused personality is essential; experience is an asset
Fluency in English; additional languages especially Arabic are a plus

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