Backshift Operations Manager

3 weeks ago


Gravesend Kent, United Kingdom Travel Trade Recruitment Full time

Do you have experience withing Hospitality / Travel Industry and looking for a Monday - Friday position? We are working with a leading service provider to the travel industry and due to expansion an opportunity has arisen to join their operations team, where you will be engaging directly with our B2B customers and fulfilling their reservation and admission requirements.

Processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing
* Providing booking advice and assistance to our tour operator and consumer clients and suppliers
* Building and maintaining strong relationships with clients and suppliers
* Some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering.

Confident, polite and professional telephone manner
* Computer literate - training will be provided on our in-house system
* Interest in food, restaurants and other leisure products

Permanent/Hybrid (Gravesend)
* Hours: 9:00 am to 5:30 pm (1 hour lunch), 5 days a week
* Full-time, Permanent


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