Business Process Manager

3 weeks ago


Bracknell Berkshire, United Kingdom The Citation Group Full time

We offer colleagues and clients an opportunity they will not gain at many other businesses. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We are leaders, not empire builders and we love our business.
As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.

Initially based at our group business, IHasco, this role is an opportunity to work within the wider Impact division in the Citation Group to help inform business strategy and decision making and also to ensure we deliver on business process project implementation. Considering the future state of this role, please be aware travel to other UK offices will be expected.

In this pivotal role, you'll have the opportunity to review, optimise, and streamline our business operations, ensuring efficiency, productivity, and scalability. Working closely with the divisional Operations Director, you'll be at the forefront of analysing existing processes, identifying improvement areas, and implementing strategic solutions to elevate our overall business performance.

Your expertise in business analysis and project management will be instrumental as you contribute to the successful execution of strategic initiatives in our high-growth environment. Collaborating closely with the Group Project Management Office (PMO), you'll also play a vital role in supporting post-merger integration initiatives, driving seamless transitions and unlocking synergies.

Business Analysis/Operations:
Analyse and document business processes, requirements, and objectives.
Facilitate workshops, track KPIs, and provide training and support.
Project Management:
Lead end-to-end project delivery, ensuring timeliness and budget adherence.
Define project objectives, plans, and budgets with cross-functional teams.
Identify and mitigate project risks throughout the lifecycle.
Liaise between divisions, ensuring alignment with project standards.
Communicate project updates to stakeholders clearly and concisely.


A Bachelor's degree in Business, Project Management, or a related field provides the foundation for success in this role, equipping you with the knowledge and skills necessary to excel.
Proven Experience : We're looking for candidates with demonstrated experience in business analysis, business operations, and project management roles. Your track record of successfully analysing and optimizing business processes will be invaluable in driving efficiency and productivity within our business.
Project Management Expertise : A strong understanding of project management methodologies and best practices is essential for effectively leading and managing projects from inception to completion. Your ability to develop and maintain project plans, timelines, and budgets will be critical in ensuring the successful execution of strategic initiatives.
Your ability to communicate project updates, milestones, and issues clearly and concisely will be instrumental in keeping stakeholders informed and engaged.
Your expertise in navigating complex integration processes and facilitating smooth transitions will be highly valued as we continue to grow and expand our business.

Join us in shaping the future of our organization and driving continuous improvement across our business processes. From celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive wellbeing support and a health cash plan, we're committed to nurturing your holistic well-being. we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement.

We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself.



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