Senior Manager
3 weeks ago
Job Description Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - London
Pivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.
Launched in the UK in 2021 this is the first international expansion of the social media brand's e-commerce platform and through partnerships with Shopify and Square the aim is to become the number one player within social commerce which has already proven to have been a success with some of the biggest brands in the UK.
Partner with account management in pre-sales and onboarding of strategic merchants.
Ensure successful integration with platforms such as Salesforce Commerce Cloud, Shopify, Netsuite, and more.
5+ years in technical account management, pre-sales engineering, solution architecture, or customer success management.
~ Hands-on experience with platforms like Salesforce Commerce Cloud, Shopify, or Netsuite. Fluent in English and at least one of French, German, Italian or Spanish.
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