Technical Account Manager
3 weeks ago
Job Description Are you a Technical Account Manager with significant experience within the Travel Sector?
Do you experience of travel reservation systems used by travel companies and tour operators?
Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it enters in next phase a growth?
The role will give you the opportunity to be involved with the specification of customisation, interfaces and new modules of a complex travel systems used by the some of the world's leading tour operators and travel companies. You'll be hands on with customers, internal design, development and QA teams playing a key role is influencing the direction of the product and ensuring that from initial gap analysis through production delivery, implementation and go-live that projects are delivered to agreed specifications and timescales.
Extensive experience within a software development organisation or Travel company.
Experience with travel reservations, OTA's and / or tour operating systems.
Strong customer facing skills both remote and onsite.
Project Management skills, tracking and managing the delivery of projects, leading project reviews with both internal and external stakeholders.
Implementation experience, including the management of technical issues with development and QA teams.
Production support management, ensuring SLA's are managed across releases both scheduled and within the customer roadmap.
Flexible working either hybrid or remote depending to location and the candidates experience.
~ Private Medical and Dental coverage.
~25 Days Holiday
~ The usual standard company benefits such as pension, life assurance, cycle to work etc.
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