Academy Experience Coordinator
3 weeks ago
Academy Experience Coordinator
Hours: 37 p/week Monday Fr@iday.
Location: Manchester, city centre
Salary: from £30,000 DOE
Based in the training facility, the Academy Experience Coordinator will be pivotal in creating an exceptional experience for delegates, speakers and colleagues as well as prov@iding comprehensive data and feedback to the business in line with the overall L&D strategy.
We offer a competitive package and all the opportunities you need to excel in your role and grow the career that is right for you:
- Salary from £30,000 DOE
- Annual leave entitlement rising to a maximum of 27 days (plus bank hol@idays) per annum with service
- Annual company bonus scheme
- Life assurance
- Health and wellbeing benefits
- Access to discounts at hundreds of high-street retailers
- Recognition for going the extra mile and for loyalty through service
As an Academy Experience Coordinator, your role will include:
- Owner of the day to day running of the {my}dentist Academy facility and programmes, ensuring a high-quality learning experience for delegates and tutors.
- Build relationships with external tutors and internal customers of the Academy facility to truly understand their needs and factor this into their overall learning experience
- Act as the first point of contact (online, phone and in person) for queries from all internal colleagues and external speakers, cons@ider how we continually drive a high-quality service to all of the Academy customers.
- Prepare course materials and set up the training rooms for both clinical and non-clinical sessions.
- Liaising with cleaners, contractors and other prov@iders to ensure the facilities maintenance and cleanliness is kept on top of at all times.
As an Academy Experience Coordinator, you will need:
- To have exceptional customer service and strong communication skills.
- Excellent attention to detail.
- Strong organisation and planning skills.
- To be conf@ident working with data and systems, including Excel and MS Teams.
- To be comfortable working alone as well as collaborating with the w@ider team and business.
As part of {my}dentist, you’ll be joining the UK’s leading prov@ider of dentistry, which supports more than 4 million patients each year to get access to the care they need.
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