Senior Service Desk Analyst- Financial IT Services
2 months ago
SENIOR SERVICE DESK ENGINEER
Competitive benefits package
Onsite requirement with set shift patterns – Manchester Office
As a Senior Service Desk Engineer you will be ensuring that excellent customer service is provided.
Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. They are now looking to expand their team in the Senior capacity, with someone who is able to excel and help add to their already successful story.
Excellent company bonus structure based on personal performance.
~ Company pension scheme
~25 days holiday + bank holidays + birthday off
~ Life assurance
~ Development and training opportunities for career progression
~ Eye care + free gym membership
~ Company events and lunches
As a Senior Service Desk Engineer you will be:
The escalation point for the service desk team.
Stepping into a shift lead role in the absence of management
They are looking for Senior Service Desk Engineers who have:
Demonstrable experience working in service management.
Knowledge of ITIL
Service Desk, Leadership, Service Management, ITSM, ITIL, Active Directory, Citrix, Exchange, Office
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