IT Support/ Field Support Engineer

3 weeks ago

Slough Berkshire, United Kingdom Energy Jobline ZR Full time

Discover an exciting career opportunity with TARCG — We're in search of a Customer Support Field Engineer to join our client in the UK, Slough.
Performs as on-site support liaison between the business and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all equipment. Provides service, technical guidance, support and training to airline customers to ensure product performance and reliability objectives are met. Represent the business Field Engineering interests in resolution of technical issues with other customer engineering departments. Acts as mentor and technical resource to lower-level Field Engineers.
Service, Support, Training and Troubleshooting
Provide technical guidance, formal training, and field assistance to other colleagues and airline customers in troubleshooting and resolving system hardware, network, and software issues. Provide troubleshooting assistance and support for new equipment installations, enhancements or modifications for hardware, wiring, and software integration and issue resolution. Work closely with engineering departments to ensure timely and accurate corrective action is achieved.
Checks the reliability of data. Monitors trends and analyzes data to identify systemic problems.
Maintain a detailed working knowledge of aircraft avionics systems which interface with equipment.
Participate in resolving system operation, maintenance or reliability issues by conducting investigations, collecting data to identify the scope of problems, and participating in the recovery plan as required with other departments. Monitor failure trends and possible quality or reliability problems.
Provide field inputs to other departments, (i.e. Product Support Engineering, Field Engineering Offices, Repair Center, Training, and Program Management) concerning technical product issues, installation or documentation related problems. Collect data required by Support Engineering to evaluate problem areas within the system software.
Provide a consistent communication path to engineering for problem resolution. Establish a strong inter-departmental Engineering interface and support.
Monitors and coordinates engineering solutions and implementation of fixes/solutions.
Assists in aircraft delivery and support during flight test and customer flight acceptance.
Work closely with the customer’s technical departments in providing timely and accurate data, reports and feedback.
Maintain in-depth knowledge of products and installations, including system software and associated equipment. Remain current by continually obtaining new data, specifications, and interfacing often with the groups developing new products and software.
Provide regular, accurate and detailed technical reports to management and/or appropriate departments on all activities, observed field problems, and customer issues. Manage the relationship between the business and the assigned customers to ensure satisfaction and long-term business relationship.
Field Engineer or Product Engineer, specializing in electronics, software and/or satellite communications technology.
Bachelor’s Degree/equivalent educational qualification in Computer Science, Information Technology, Electronics, Engineering or related degree is .
Extensive knowledge of Linux, Unix, Windows, Android (or embedded operating systems).
Extensive knowledge of TCP/IP networks and troubleshooting methods.
Thorough understanding of wiring schematics, diagrams and other engineering technical documentation.
MySQL database experience a plus.
Proficient in the utilization of MS office suite and Oracle.
Capable of identifying complex engineering problems in software and hardware and then working with the appropriate departments to produce an effective resolution, (i.e. problems can be fundamental design issues with software, power, and electronic components).
Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
Pension contribution, medical cover, Life Assurance, 25 days holiday, Sick pay, company discounts.

#

  • IT Support/ Field Support Engineer

    1 month ago

    Slough, Berkshire, United Kingdom TARCG - The Aviation Recruitment & Consulting Group Full time

    Discover an exciting career opportunity with TARCG We're in search of a Customer Support Field Engineer to join our client in the UK, Slough. Performs as on-site support liaison between the business and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all equipment. # Provides service, technical guidance, support, and...

  • Field Engineer

    1 month ago

    Slough, Berkshire, United Kingdom The Bridge IT Full time

    My client, a leading company, is searching for an EPOS Field Engineer. This role has multiple positions available in different locations including: Northampton / Cambridge Reading / Slough / Basingstoke Southampton / Oxford / Brighton Dublin This role will involve traveling to various sites within the region. Key Skills and Experience Required: Field...

  • Product Support Engineer

    1 month ago

    Slough, Berkshire, United Kingdom Rolls-Royce plc Full time

    Product Support Engineer - Rail page is loaded Product Support Engineer - Rail Apply locations London North Pole time type Full time posted on Posted 2 Days Ago job requisition id JR6116491 Job Description Job Title: Product Support Engineer - Rail Shift (Covering Days/Nights/Weekends) Why Rolls-Royce?   As a Product Support Engineer - Rail...

  • Support Specialist with Languages

    6 days ago

    Slough, Berkshire, United Kingdom Intellect Group Full time

    Job Description Our client are seeking a talented and experienced DV Cleared VMware Support Engineer to join their dynamic team. As a VMware Support Engineer, you will play a crucial role in providing technical support and expertise in VMware virtualization technologies to ensure the smooth operation of our clients' IT infrastructure. Provide...

  • Support Specialist with Languages

    4 days ago

    Slough, Berkshire, United Kingdom Intellect Group Full time

    Our client are seeking a talented and experienced DV Cleared VMware Support Engineer to join their dynamic team. As a VMware Support Engineer, you will play a crucial role in providing technical support and expertise in VMware virtualization technologies to ensure the smooth operation of our clients' IT infrastructure. Provide expert-level support for...

  • Remote - IT support Engineer

    1 month ago

    Slough, Berkshire, United Kingdom Redline Group Ltd Full time

    Are you a Technical Support Engineer based in Slough, Berkshire, searching for an exciting new opportunity working with a leader in power quality products and refrigeration controls? My client is a UK based electronics design and manufacturing company who due to recent growth, are expanding and are looking for a Technical Support Engineer to join the team....

  • Product Support Engineer

    1 month ago

    Slough, Berkshire, United Kingdom Rolls-Royce plc Full time

    Product Support Engineer - Rail page is loaded Product Support Engineer - Rail Apply locations London North Pole time type Full time posted on Posted 2 Days Ago job requisition id JR6116491 Job Description Job Title: Product Support Engineer - Rail Working Pattern: Shift (Covering Days/Nights/Weekends) Working location: Slough/Reading Area (Mobile...

  • Data Center Solution Support Engineer

    2 weeks ago

    Slough, Berkshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and...

  • Field Service Engineer/ Coffee Engineer

    2 days ago

    Slough, Berkshire, United Kingdom Interaction Recruitment Full time €32,000 - €35,000

    Job Role: Field Service Engineer Hours: Monday-Friday 08.00 + Door to Door Paid + Overtime @ 1.Job Type: Full time, Permanent Interaction have partnered with a rapidly expanding, rewarding and innovate organisation based in the Berkshire area to support the growth of their engineering team. Due to continuous growth, we are looking for a skilled...

  • Field Service Engineer/ Coffee Engineer

    2 weeks ago

    Slough, Berkshire, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service Engineer Hours: Monday-Friday 08.00 + Door to Door Paid + Overtime @ 1.Job Type: Full time, Permanent Interaction have partnered with a rapidly expanding, rewarding and innovate organisation based in the Berkshire area to support the growth of their engineering team. Due to continuous growth, we are looking for a skilled...

  • Night Field Service Engineer

    7 days ago

    Slough, Berkshire, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service Engineer Hours: Monday-Friday #removed# + Door to Door Paid + Overtime @ 1.Job Type: Full time, Permanent Interaction have partnered with a rapidly expanding, rewarding and innovate organisation based in the Berkshire area to support the growth of their engineering team. Due to continuous growth, we are looking for a skilled...

  • Technical Support Engineer

    2 days ago

    Langley, Berkshire, United Kingdom Adecco Full time €35,000 - €40,000

    Job Title: Customer Support Engineer Join the world leader in voltage protection, power control, and energy saving in the electronics industry. Our client, a global leader known for their innovative solutions and cutting-edge technology, is seeking a skilled Customer Support Engineer to join their talented team. Visit Sollatek today online or find your...

  • Data Center Solution Support Engineer

    1 week ago

    Slough, Berkshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    Job Description Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation,...

  • Data Center Solution Support Engineer

    2 weeks ago

    Slough, Berkshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation,...

  • Field Engineer

    1 month ago

    Reading, Berkshire, United Kingdom The Bridge (IT Recruitment) Limited Full time

    My client a leading company based in the Reading / Slough area are searching for an EPOS Field Engineer. This role will consist of travel to different sites within the region. Key Skills and Experience Required: Field Maintenance/Installation engineer with Retail/QSR background. 1st/2nd fix data cabling EPOS hardware/kiosk installations Basic software...

  • Customer Support Engineer

    1 month ago

    Slough, Berkshire, United Kingdom PerkinElmer Full time

    The purpose of the OneSource Customer Service Engineer is support the OneSource Enterprise program at our client facility in Slough. With deep industry knowledge, OneSource addresses our clients’ lab requirements to help optimize their business outcomes, delivering everything from everyday instrument repair to data integrity services. OneSource takes a...

  • Technical Support Engineer

    22 hours ago

    Maidenhead, Berkshire, United Kingdom April Quest Full time

    A UK Company at the forefront of electronics, renowned globally for pioneering power quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Constructing prototypes for testing and development purposes. * Assembling cable harnesses and test jigs. * Uploading firmware into products and...

  • Technical Support Engineer

    1 day ago

    Maidenhead, Berkshire, United Kingdom April Quest Full time

    A UK Company at the forefront of electronics, renowned globally for pioneering power quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Constructing prototypes for testing and development purposes. * Assembling cable harnesses and test jigs. * Uploading firmware into products and...

  • Medical Field Service Engineer, Pathology Laboratory Diagnostics

    2 weeks ago

    Slough, Berkshire, United Kingdom TRS Consulting Full time

    Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric / hybrid options available) Excellent Benefits Package An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics,...

  • Field Service Engineer

    20 hours ago

    Slough, Berkshire, United Kingdom Genius Recruit Ltd Full time

    This is a field-based role. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Are you ready to engineer the future? We are currently recruiting for aField Service Engineerfor a global organisation. If you're obsessed with technology, thrive on solving complex challenges, and have a passion...