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Technical Support Engineer
3 weeks ago
Job Title: Customer Support Engineer
Join the world leader in voltage protection, power control, and energy saving in the electronics industry. Our client, a global leader known for their innovative solutions and cutting-edge technology, is seeking a skilled Customer Support Engineer to join their talented team. Visit Sollatek today online or find your local partner
We are currently looking for a proactive and customer-oriented Customer Support Engineer to provide exceptional technical support and resolve customer inquiries. Working closely with our clients, you will be the go-to person for troubleshooting, product installation, and maintenance queries. If you are passionate about serving customers and love problem-solving, this role is perfect for you
Provide prompt and effective technical support to customers via phone, email, or chat.
Troubleshoot and resolve product installation, configuration, and usage issues.
Keep accurate records of customer interactions and resolutions using our CRM system.
Bachelor's degree in Electrical Engineering or a related field.
Proven experience in a technical support role, preferably in the electronics industry.
Proficiency in MS Office and experience with CRM systems.
Competitive salary ranging from £35,000 to £40,000 per year.
Permanent, full-time contract with a friendly and inclusive working pattern.
22 days of annual leave, ensuring a healthy work-life balance.
Pension contribution matching to support your financial goals.
Continuous learning and professional development opportunities.
Apply now to take the next step in your career as a Customer Support Engineer
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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