Manager-Account Manager
2 weeks ago
Offering a customer focused service across hire and repair services.
Due to natural growth our client is looking for an Internal Account Manager to join a friendly and productive team.
The role of Internal Account Manager is to serve as the primary point of contact for customers. This position entails a dual focus: nurturing existing customer relationships while acquiring new clients. In addition to customer interaction, Internal Account Management involves providing essential support to the Sales Director through telesales, scheduling appointments, account management, and follow-ups after customer visits. You will be responsible for managing a portfolio of 200 accounts, with a primary focus on onboarding and growing both new and existing accounts through proactive engagement and personalised service.
This role is fully office based in Leeds. There is free parking on site.
Look after existing customers and provide world class quality customer experience at every level - Handle customer requests professionally and efficiently.
Handling Incoming sales calls and maximising the opportunity.
Main accurate records on CRM
Previous experience managing key accounts, ideally within construction
Excellent PC skills — Word, Internet, Outlook, Excel, PowerPoint, database management, desktop publishing, use of CRM.
Excellent communication, time management and organisation skills
Open communicator with people at all levels, with strong influencing, relationship building and networking skills.
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