Talent Pipeline

Location: UK - Flexible working environement
Status: Full-time, Permanent
We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Country Office Summary
Mercy Corps works to alleviate poverty, suffering, and oppression by helping people build secure, productive, and just communities. The Program Performance and Quality Unit ( PaQ ), which sits in the Programs Department, supports effective, efficient and equitable program performance through a culture of quality management, to achieve results for those who matter most - our program participants. The MEL Team of Mercy Corps supports both foundational and cutting-edge adaptive management approaches with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensure evidence-based decision making for quality program implementation. The MEL Team’s work ranges from provision of technical MEL support to programs, integration of MEL technologies, implementation of learning mechanisms and platforms, implementation and support with data quality assessments, support with agency-level reporting and others.
The MEL Officer will cover two functions: firstly, s/he will support an 18-month project focused on creating a toolkit intended to outline how teams can integrate reduced access analytical methods (RAAM) into their MEL systems, such as rumor tracking, conflict mapping, and geolocating photos as well as quantitative approaches which include developing predictive models that identify contextualized indicators of market health. S/he will also conduct data analysis, write case studies and various sections of the OOM report as instructed by the thematic lead.
The MEL Officer will play a crucial role in developing key tools for OOM and conduct qualitative analysis and case studies in the analysis stage of the project. RAAM Project Evaluation and CARM
Support project researcher with pilot evaluations, including conducting key informant interviews, note-taking, transcription, and interview coding.
Conduct literature review for methodologies and analysis of qualitative data supporting toolkit development based on demands
Develop and monitor project accountability and feedback channels for complaints or issues, and elevate issues appropriately to accountable managers while respecting anonymity/privacy where needed.
Draft project management tools for the RAAM toolkit methodologies
Coordinate and manage as relevant regular communication with project stakeholders including program tea ms, Mercy Corps technical experts, pilot teams, advisory board members, and peer organization experts.
Coordinate webinars demonstrating toolkit contents and training potential users to utilize them. Support internal and external communications about the RAAM project, including efforts to disseminate the toolkit across the humanitarian sector and inform potential users about it.
Data Analysis and Project Learning
● Support the Data Analyst and Results Measurement Lead with collection, cleaning and management of programmatic data ;
● Lead qualitative data analysis using MAXQDA for OOM .
● Participate in the implementation of the annual participant count, with tasks including dashboard co-creation, webinar organization and presentation, and data cleaning;
Support the integration of organizational performance indicators (OPIs) in OOM recurrent reports.
● Work with PAQ and R&L leads to identify relevant data sources for OOM, conduct knowledge management of the various evidence pieces across the teams involved in OOM.
Follow up with relevant PoCs to ensure their implementation and integration. Support the presentation of learning to MEL and technical communities of practice;
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Works Directly With: RAAM Analytics Officer, RAAM Senior Researcher, RAAM MEL Technical Lead, Results Measurement Lead, personnel from different departments (operations, program, MEL) from Mercy Corps country teams operating remote programming and/or implementing RAAM pilots.
Education: Bachelors and/or Masters degree in social science, international development or related field Required .
Experience with humanitarian grant compliance Preferred .
Expertise and experience in producing data visualizations, communicating data findings. Technology and Data Literacy:
Demonstrated working knowledge/experience of common digital data collection tools (e.g. Open Data Kit, Kobo Toolbox, CommCare , etc.), data analysis software (e.g. STATA, R) and data visualization (e.g. Knowledge of MAXQDA or other qualitative analysis software. Excellent oral and written English skills. Proficiency in Spanish or French is preferred .
The successful candidate will display a strong understanding of the RAAM project goals and a commitment to supporting the project objectives. They will be able to flexibly and patiently coordinate meetings and virtual activities across multiple time zones. They will further display interest in and talent for communications, including drafting of articles or posts relating to the project, selection of graphics, etc.
The position is based in one of the locations where Mercy Corps has an office - Edinburgh, London, UK, Netherlands. The candidate must have a suitable environment for working remotely including physical space and a reliable internet connection. Mercy Corps will not provide resources for relocation to/from or within a country nor will it provide any benefits other than those specified in this position description.
Women, minority groups, people with different abilities are highly encouraged to apply. Captioning, assistive, and inclusive workspace accommodations are available at Mercy Corps offices.
Travel
International travel for 1-2 weeks with at least one-month prior notice may be required and may include travel to support programs in fragile and/or conflict-prone zone.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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