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Tuition Centre Manager Chelmsford
4 months ago
Why Explore Learning?: Are you passionate about education and ready to lead a dynamic team to success? Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Do you have the vision and drive to create a vibrant, growing, and profitable learning environment? Explore Learning is looking for an inspiring Education Centre Manager to take control and make a real difference in the lives of children. The Role: What you’ll be doing:
- Set ambitious, achievable goals and motivate your team to deliver outstanding results for both our customers and the business.
- Manage and coach a full-time Assistant Manager and a team of part-time Tutors, providing daily feedback and upskilling.
- Evaluate and enhance education delivery and service standards to support every child in reaching their potential.
- Enhance the centre’s local reputation by engaging with stakeholders and leading sales and marketing events to attract new customers.
- Tailor customer journeys from prospect to member, ensuring outstanding experiences that meet individual needs.
- Cultivate a family feel within the centre, fostering strong relationships with both members and staff.
- Lead the implementation of new initiatives and guide your team in adapting to changes effectively.
- Manage daily, weekly, and monthly goals while handling challenging conversations and working independently.
- Excellent communication skills who can engage and empower their team while maintaining clear and effective interactions with all stakeholders.
- Proven experience in leading and managing a team, with a track record of setting and achieving goals.
- A passion for education and making a difference to children, along with a strong sense of educational professionalism.
- The ability to take overall responsibility for centre profitability, reputation, and operations.
- A strong commitment to delivering an outstanding customer journey tailored to individual needs.
- Confidence and skill in selling to new customers and promoting the centre.
- A proactive approach to challenging situations and implementing new initiatives.
- You’ll have the autonomy to run and lead a tuition centre with the support of talented peers and staff.
- We offer high-quality training and abundant opportunities for personal growth and development.
- Most importantly, you’ll play a pivotal role in shaping the educational journeys of children.
- Enjoy 31 annual days off (27 flexible + 3 festive + 1 gifted to include Xmas Eve closure)
- A maximum of 2 well-being and/or volunteer days.
- You'll also receive additional holiday time based on your length of service.
- You may receive an annual individual performance contribution bonus of £1250.
- Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard.
- Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options.