Chief Operations Officer

4 weeks ago

Borehamwood Hertfordshire, United Kingdom Entel UK Limited Full time

Chief Operations Officer

Full-time, Permanent

Established for over twenty-eight years, Entel is a fully independent UK based Corporate International Group which has firmly established itself as a prominent leading global player in the radio communications industry. Entel operates its own design and manufacturing divisions, with distribution centres throughout the world.

We are seeking a dynamic and results-oriented Chief Operations Officer (COO) to oversee and streamline the daily operations of our growing company. This individual will collaborate closely with the Managing Director, playing a pivotal role in scaling the business and driving sales success. The ideal candidate will combine a strong sales acumen with a proven track record of operational excellence, including IT strategy alignment, process improvement, and exceptional people management.

Key Responsibilities:

Sales Leadership:

  • Actively contribute to the development and execution of sales strategies to achieve and exceed revenue targets.
  • Directly manage, coach, and mentor the sales team, setting performance goals, providing feedback, and fostering a culture of high achievement.
  • Oversee sales forecasting, lead generation, and pipeline management to ensure a healthy flow of new business opportunities.

Operational Efficiency:

  • Analyse existing business processes and identify areas for optimisation, increasing efficiency and reducing costs.
  • Lead the implementation of new systems, tools, and technologies to enhance productivity and streamline workflows across departments.
  • Collaborate with IT to ensure technology investments and initiatives support the company's strategic objectives

Personnel Management:

  • Build and develop a high-performing team, fostering a positive and motivating work environment.
  • Oversee hiring, onboarding, training, and ongoing professional development initiatives for employees.

Technical Product Expertise:

  • Prior experience in a senior operations management role within a company developing and/or manufacturing technical products.
  • Work closely with product development and engineering teams to improve product-market fit and customer satisfaction.

Financial Oversight:

  • Collaborate with the finance team on budgeting, cost control, and financial analysis.
  • Regularly monitor key performance indicators (KPIs) to track progress, make data-driven decisions, and adjust strategies as needed.

Qualifications and experience:

  • Bachelor's degree in business administration, management, or a related field.
  • Minimum of 8 years’ experience in a senior operations management role, with a demonstrated history of success in driving sales and operational improvements.
  • Advanced proficiency in Microsoft Excel for data analysis, modelling, and reporting.
  • Proven track record of leading and mentoring high-performing sales teams.
  • Hands-on mentality with the ability to adapt to evolving priorities in a growing company.
  • In-depth understanding of how IT systems can be leveraged to achieve business goals, enhance efficiency, and drive competitive advantage.
  • Strong analytical and problem-solving skills, with a keen eye for detail.
  • Excellent communication, interpersonal, and leadership skills.

What we offer:

  • Competitive salary
  • Bonus scheme/commission
  • Medical Insurance
  • Workplace Pension Scheme
  • On-site parking
  • Company social events
  • Casual dress code
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