Quality Engineer

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team. We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience. 
We help our customers deliver products to the world which have a profound impact on people’s lives. 
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.
Purpose Statement: The Quality Engineer leads determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards.
Compliance: Ensure products comply with customer specifications, industry standards, regulatory requirements and Plexus standards. Quality Assurance: Ensure continuous quality compliance during manufacturing operations. Monitor on-going manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required. Lead the development of the inspection strategy for receiving inspection, pre-ship inspection, and out-of-box-audits. Ensure creation and maintenance of manufacturing quality history documentation, as required.
Serve as the primary customer contact for quality-related issues, including specification inquiries and audits. Lead response and actions associated with customer quality concerns, including complaints, disclosures, and inquiries. Engage the Process and/or Product Engineer and other SMEs to address customer quality concerns. Lead creation of customer defined quality reports. Create and maintain all required quality guidance for manufacturing readiness, including Quality Plans. Lead identification and maintenance of customer and industry standard failure modes for inclusion in the Product FMEA. Support development, execution and maintenance of the Control Plan to ensure compliance with customer specifications, industry standards, and regulatory requirements and Plexus standards. Ensure customer specifications are included in training, as required. Lead quality-related PPQP activities.
Continuous Improvement: Lead continuous improvement efforts to improve outgoing yield and customer PPM to reduce Cost of Quality in order to deliver customer excellence and achieve Plexus’ enduring goals. Lead analysis of quality metric data and identify opportunities to reduce scrap, rework and CRG. ensure implementation.
Minimal travel may be required to meet the needs of the business (estimated 10%).
A minimum of a Bachelor’s degree is required; a Bachelor’s degree in Engineering is preferred.
Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility.
Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.
Includes documentation and controls to ensure long term sustainability.
Ability to effectively lead projects involving cross-functional team members.
Ability to learn and utilize a variety of computer programs such as CAD, Visio, Solidworks, and other applicable Plexus programs. 
General office equipment and materials.
The work setting should consist of a manufacturing environment with suitable lighting, comfortable temperatures, and a moderate noise level.
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Plexus is a global organization, whose headquarters are located in the United States and whose services are offered through its international affiliates. In order to meet the needs of its Customers, many of which are also international organizations, Plexus operates under a matrix organizational structure whereby employees are expected to interact with colleagues, managers and senior leadership in any of our international locations. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world. 
Supportive leadership teams that value work-life balance through a flexible work environment
Flexible career paths across a variety of disciplines
Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields
Online learning and formal development programs
Enhanced pension contributions
33 days of annual leave (inclusive of public holidays) 
Paid family leave
Private medical insurance
Employee Assistance Program (EAP)
Electric Vehicle Salary Sacrifice Scheme 
Cycle to work scheme
Life assurance
Onsite gym/ discounted gym 
We are a team of over 25,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Sustainability Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at .
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