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Field Service Engineer - Automatic Door Engineer
The Group manufactures and distributes door systems to over 40 countries worldwide.
The company, manufacture, supply, install and service the UK’s most comprehensive range of automated door systems and aluminium shopfronts to a wide range of organisations and Customers throughout the UK, including many Blue-Chip end-users, Main Contractors, Developers and specialist Façade & Fabricator providers.
Reporting to the Field Service Manager - Major Projects, after a period of internal and field based training on our product range and procedures you will be expected to have the knowledge to service automatic door systems on Major Projects and be able to work independently.
You will be required to work on the service, maintenance & repair of a variety of automatic door systems.
As a Major Projects Service Engineer working from home you would be expected to travel within your region and on occasion outside of this, working as part of a team but also undertaking work individually.
You will liaise with the office daily for the scheduling of work and will be expected to provide completed electronic paperwork, customer portals and permits (as required) daily. You will visit customer’s premises in response to reactive calls, scheduled maintenance and services & carry out installation projects on a variety of automatic doors. This will also include working out of hours and being on call on a rota basis.
You may also be required to work alongside our core service engineers to support business demands therefore a flexible working approach is essential.
A company vehicle
* Company mobile telephone / tablet
* A full clean driving licence
* Experience in the service & maintenance of automatic doors
* Excellent customer service skills.
* Hours: 40 hours per week.
Holidays: 25 days and 8 public holidays
Contract: Permanent after 3-month probationary period
We follow an equal opportunities policy
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