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Experienced Academic Operations Manager

1 month ago

Charing Kent, United Kingdom CLARUS EDUCATION Full time €45,000 - €50,000

Experienced Academic Operations Manager - Full Time – Tower Hamlets, London - Permanent Contract – ASAP start

Make your application after reading the following skill and qualification requirements for this position.

Experienced Academic Operations Manager
£45-50k per annum (including London weighting)
Full time, Permanent
Tower Hill, London
Start Date - ASAP

At Clarus Education, we are currently recruiting for an Experienced Academic Operations Manager who can hit the ground running within the Higher Education session we are working in partnership with, in the heart of Tower Hamlets. 

The Experienced Academic Operations Manager will work closely with the Academic Director and provide effective management of academic operations including academic interviews, resources and processes that underpin student engagement, retention and completion, student performance and well-being and the achievement of College targets and key performance indicators (KPIs).

Responsibilities: 
Retention and Completion Management 
Supporting the design, development and embedding of all operational and academic processes and procedures including those intended to enhance student continuation and completion rates, and those intended to enhance student engagement and development.
Supporting in the systematic analysis of student performance data, in the context of national trends and any College-specific educational objectives, taking appropriate action to ensure targets and KPIs are met.
Monitor retention trends across the associated Departments and Programmes (including withdrawals, interrupts and fails) in relation to protected characteristics, demographic characteristics, or other variables. 
Work with Programme Leader and other departments to develop measurable plans and initiatives to improve student retention and success and ensure regular monitoring of performance against said plan. 
Support a uniform and consistent approach to programme withdrawal, interruption and progression. 
Work collaboratively with University partners 
Write reports pertaining to student data, as appropriate, for presentation at Joint Management Board and SMT 
Monitor of student support and ensure effective and timely feedback is available to students
Collate and co-ordinate college-wide initiatives to increase student success. 
Work with the Faculty and other departments to show-case retention and student success initiatives that have real impact. 
Assist departments with the organisation of additional academic support sessions for students – e.g.: those needing to do resits. 
Undertake and implement projects as required by the Executive to ensure the smooth running of the College
Other duties and responsibilities as agreed by the Academic Director in support of student retention and success.



Operational & other duties 
Supporting on the interface with Group central services, ensuring smooth collaborative relationships and complementary services that are embedded, efficient and focused on attaining key outcomes for the Colleges and Group.
Working with the Academic Director to develop and implement the College’s Strategic Plan and its organisational enhancement strategy.
Supporting the development of budgets and financial plans for the colleges based on agreed strategy and constantly reviewing and interpreting financial and operation information 
Assisting the college in presenting reports to senior executives, stakeholders, and board members.
Overseeing expenses and budgeting to help the organisation optimise costs and benefits 
Representing the College on Committees, Working Parties and Groups, as required.
Celebrating diversity and promoting equality, ensuring everyone has equal access to College Services regardless of gender, social, cultural, linguistic, religious and ethnic background.
Undergoing any training and development relevant to the satisfactory performance of the job as well as supporting the training of those reporting to the post, as required.
Overseeing all Health and Safety activities and ensuring all regulatory compliance is met 
Overseeing the implementation of technology solutions across the organisation 
Ensuring that facilities meet Government regulations and environmental, health and security standards
Other duties and responsibilities as agreed by the Academic Director



Person Specification: 
• A degree in a relevant field such as Business, operations management or equivalent experience – Essential

• 3-5 years of experience as an Academic Operations Manager within Higher Education - Essential

• Evidence of continuing professional development – Essential
• Ability to develop and prepare comprehensive financial/business analyses
• Knowledge of budget preparation, cost estimating, monitoring, and financial management principles and procedures
• Familiarity with all business functions including HR, Finance, IT systems
• Good knowledge and understanding of staff development, well-being and performance management strategies, business practices and procedures
• Understanding of funding methodologies and budget building and control
• Effective communication and influencing skills, including the ability to liaise at a senior level and develop and maintain effective partnerships with a range of stakeholders
• Ability to manage complex relationships to achieve successful outcomes for learners
• Commitment to delivering a quality provision in a range of environments and achieving performance and service improvements
• Work flexibly to fulfil the requirements of the role
• Significant experience of Project Management, Finance, Operations and Facilities areas. 
• Substantial experience of successfully embedding and managing operations in an educational environment
• Experience of dealing successfully with quality assurance and accreditation bodies.
• Evidence of effective performance management of staff and resources, including developing and leading high- performing teams
• Experience in the leadership, management and delivery of education and training provision to learners
• Experience of successfully implementing staff appraisal and observation of teaching to support and enhance staff performance.

If you are interested in this, Experienced Academic Operations Manager opportunity, APPLY NOW to be considered for an interview


We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. 


The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. 


Please note we do not offer sponsorship and you must have the Right to Work in the UK for this position.
Apply for this opportunity by sending your CV to Clarus Education. You will be contacted by your personal consultant (if shortlisted)


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Experienced Academic Operations Manager - Full Time – Tower Hamlets, London - Permanent Contract – ASAP start