Customer Relationship Executive

2 weeks ago

United Kingdom JBR Capital Full time

JBR Capital is a bespoke specialist high-end vehicle finance lender dedicated to enabling customers to transform their automotive passion into reality. We combine the expertise of our colleagues with the efficiencies of cutting-edge technology to build a scalable platform that redefines passion asset lending.
We believe in taking a holistic view of each customer’s unique situation, and we apply the same approach when seeking individuals who are passionate about delivering a premium service to join us. At JBR Capital, we are committed to fostering a dynamic and inclusive workplace where innovation and creativity are encouraged. By nurturing talent and providing development opportunities, we ensure that our team remains at the forefront of the industry, delivering exceptional experiences for our clients while enjoying career development.

As a Client Services Executive you will need to work with great attention to detail and be able to work well in a team as well as on your own initiative in a fast past environment. You will be expected to become the key contact for your assigned introducer accounts.

As a member of the Client Services Team, the incumbent is expected to support the decision-making and operation of the wider business, and to act as a role model and to others, leading the Company’s Values and making a positive contribution to the Company’s culture

Supporting the Business Development Managers and managing their accounts.
Building and maintaining relationships with brokers, dealers and end customers.
Quoting various finance product types to different parties.
Processing financial applications from initial proposal stage to pay-out.
Producing various finance agreement documents for customer signature.
Dealing with a high volume of emails and phone calls
Adhere to all Legal, Regulatory, Compliance and Business policies and procedures.
Continually seek out opportunities to improve the operation and build efficiencies into processes to reduce manual workload
Own, investigate and resolve all Client enquiries regardless of complexity, provide excellent service via verbal and written forms of communications.
Proactively engage other parts of the business to ensure complete understanding of risk and issues that are identified to minimise financial loss.
Support Senior/Client Support Manager through provide accurate reporting on processes completed and variance to ensure individual / departmental MI is available to drive performance and forecasting

Sales admin/client services/account management within the financial services
Customer Service experience
Show initiative to work alone as well as in a team
Good computer skills including proficiency in Microsoft applications
Computer literate (good knowledge of MS Office suite – Excel, Word)
Excellent consumer lending regulatory knowledge and understanding including FCA, JMLSG, BCOBBS

  • Customer Relationship Management Executive

    2 weeks ago

    United Kingdom DR.VEGAN Full time

    Full-time | Hybrid home & office | London Competitive salary; Share options; Private Health Insurance, Flexible working + more We are seeking a proactive and detail-oriented DTC CRM Executive to join our team. This role involves managing and optimising our email marketing to enhance customer engagement, improve retention, and drive business growth. The...

  • Customer Relationship Management Executive

    1 week ago

    United Kingdom DR.VEGAN Full time

    Full-time | Hybrid home & office | London Competitive salary; Share options; Private Health Insurance, Flexible working + more We are seeking a proactive and detail-oriented DTC CRM Executive to join our team. This role involves managing and optimising our email marketing to enhance customer engagement, improve retention, and drive business growth. The...

  • Account Executive

    2 weeks ago

    United Kingdom Space Executive Full time

    About Us: We are an award-winning SaaS company within the compliance and identify verification space. By offering seamless integrations, robust security, and a streamlined user experience to help organizations mitigate risks, we enable our customers to verify identities, conduct KYC/AML checks, and ensure regulatory compliance efficiently.   We are...

  • Customer Success Executive

    2 weeks ago

    United Kingdom playced Full time €32,000

    We are looking for a Customer Success Executive based in Bristol , or near, to join a PropTech client of ours, offering a salary up to £32,000 per annum. If you have experience managing the conveyancing/sales process within property, within mortgages or similar, then this could be a great fit for you. The right person for the role will be responsible...

  • Customer Success Executive

    2 weeks ago

    United Kingdom playced Full time €32,000

    We are looking for a Customer Success Executive based in Bristol , or near, to join a PropTech client of ours, offering a salary up to £32,000 per annum. If you have experience managing the conveyancing/sales process within property, within mortgages or similar, then this could be a great fit for you. The right person for the role will be responsible...

  • Customer Service Executive

    2 weeks ago

    United Kingdom WeAreAspire Full time €30,000

    Customer Service Executive Are you an enthusiastic and highly organised individual with a passion for customer service? Our London-based client is seeking a motivated Customer Service Executive to join their growing team! ROLE: Customer Service Executive SALARY: Up to £30k DOE LOCATION: London (Greenwich, Hybrid) Company: A vibrant and innovative...

  • Customer Service Executive

    1 week ago

    United Kingdom WeAreAspire Full time €30,000

    Customer Service Executive Are you an enthusiastic and highly organised individual with a passion for customer service? Our London-based client is seeking a motivated Customer Service Executive to join their growing team! ROLE: Customer Service Executive SALARY: Up to £30k DOE LOCATION: London (Greenwich, Hybrid) Company: A vibrant and innovative...

  • Customer Success Executive

    2 months ago

    United Kingdom, Pertemps Full time

    Job Title: Customer Success ExecutiveLocation: London - Once every 2 weeks in the office Salary: £28,000 plus to £4,000 bonus  About the RoleAn established and growing classified ads website is seeking a passionate and driven Customer Success Executive to join its UK team. The company's mission is to provide safe, trusted advertising free from stigma,...

  • Customer Success Manager

    3 weeks ago

    United Kingdom Space Executive Full time

    Customer Success Manager About the Role Join a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success. Build and maintain strong, long-term relationships with customers, acting as a trusted advisor. Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Customer Success Manager

    2 weeks ago

    United Kingdom Space Executive Full time

    Customer Success Manager About the Role Join a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success. Build and maintain strong, long-term relationships with customers, acting as a trusted advisor. Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Customer Success Manager

    3 weeks ago

    United Kingdom Space Executive Full time

    Customer Success ManagerAbout the RoleJoin a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success.Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Customer Success Manager

    3 weeks ago

    United Kingdom Space Executive Full time

    Customer Success ManagerAbout the RoleJoin a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success.Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Customer Success Manager

    2 weeks ago

    United Kingdom Space Executive Full time

    Customer Success Manager About the Role Join a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success. Build and maintain strong, long-term relationships with customers, acting as a trusted advisor. Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Enterprise Account Executive

    3 weeks ago

    United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Enterprise Account Executive

    3 weeks ago

    United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Enterprise Account Executive

    3 weeks ago

    United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Enterprise Account Executive

    3 weeks ago

    United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Enterprise Account Executive

    3 weeks ago

    United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Customer Services Team Leader

    1 week ago

    United Kingdom WeAreAspire Full time €30,000

    Customer Service Executive Are you an enthusiastic and highly organised individual with a passion for customer service? Our London-based client is seeking a motivated Customer Service Executive to join their growing team! ROLE: Customer Service Executive London (Greenwich, Hybrid) A vibrant and innovative branded merchandise company, focused on...

  • Customer Services Team Leader

    2 weeks ago

    United Kingdom WeAreAspire Full time €30,000

    Customer Service Executive Are you an enthusiastic and highly organised individual with a passion for customer service? Our London-based client is seeking a motivated Customer Service Executive to join their growing team! ROLE: Customer Service Executive London (Greenwich, Hybrid) A vibrant and innovative branded merchandise company, focused on...