Director of Customer Service

2 weeks ago

United Kingdom DSJ Global Full time

Director of Customer Service (E2E Logistics) – Food & Beverage Sector

Location: Zug, Switzerland, Remote UK, or Netherlands

Industry: Food & Beverage

Are you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic team. This is an exciting opportunity to drive operational excellence and customer satisfaction in key EMEA markets.

Responsibilities:

- Lead and manage the end-to-end customer service and logistics processes, ensuring seamless delivery and top-tier service across EMEA.

- Develop and implement strategies to optimize the customer experience while improving supply chain efficiency.

- Collaborate with cross-functional teams, including procurement, operations, and sales, to ensure alignment on customer needs and business objectives and manager 3PL.

- Monitor and analyze performance metrics to continuously improve customer satisfaction, delivery times, and cost efficiency.

- Foster a culture of excellence, accountability, and continuous improvement within the customer service team.

- Oversee and ensure compliance with local and international regulations, particularly in food safety and logistics.

Key Requirements:

- Proven experience in a senior customer service or logistics role within the Food & Beverage or FMCG industries.

- Expertise in end-to-end supply chain management and customer service optimization.

- Strong leadership skills with the ability to manage teams across multiple locations.

- Excellent communication and problem-solving abilities, with a customer-first mindset.

- Knowledge of logistics regulations and best practices.

- Fluency in English is essential; additional languages are a plus.

What We Offer:

- A leadership role within a forward-thinking, high-growth company.

- Competitive salary and benefits package.

- Opportunities for career advancement within a global organization.

- Flexibility to be based in Switzerland, the UK, or the Netherlands.

Are you ready to shape the future of customer service in the Food & Beverage industry? Apply today to join our client’s journey of innovation and customer excellence

  • Director of Customer Service

    1 week ago

    United Kingdom DSJ Global Full time

    Director of Customer Service (E2E Logistics) – Food & Beverage SectorLocation: Zug, Switzerland, Remote UK, or NetherlandsIndustry: Food & BeverageAre you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic team. This...

  • Director of Customer Service

    1 week ago

    United Kingdom DSJ Global Full time

    Director of Customer Service (E2E Logistics) – Food & Beverage SectorLocation: Zug, Switzerland, Remote UK, or NetherlandsIndustry: Food & BeverageAre you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic team. This...

  • Director of Customer Service

    1 week ago

    United Kingdom DSJ Global Full time

    Director of Customer Service (E2E Logistics) – Food & Beverage Sector Location: Zug, Switzerland, Remote UK, or Netherlands Industry: Food & Beverage Are you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic team....

  • Legal Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if you are ready for a change and looking for a more rewarding way of using your legal expertise and experience. Do you want a better work-life balance whilst...

  • Legal Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if you are ready for a change and looking for a more rewarding way of using your legal expertise and experience. Do you want a better work-life balance whilst...

  • In House Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    We are looking for UK-based senior business lawyers who are qualified in England & Wales with significant in-house experience and at least 10 years PQE. Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if you...

  • In House Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    We are looking for UK-based senior business lawyers who are qualified in England & Wales with significant in-house experience and at least 10 years PQE.Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if you...

  • In House Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    We are looking for UK-based senior business lawyers who are qualified in England & Wales with significant in-house experience and at least 10 years PQE. Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if...

  • In House Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    We are looking for UK-based senior business lawyers who are qualified in England & Wales with significant in-house experience and at least 10 years PQE. Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if...

  • In House Counsel

    3 months ago

    United Kingdom The Legal Director Full time

    We are looking for UK-based senior business lawyers who are qualified in England & Wales with significant in-house experience and at least 10 years PQE.Selling legal services in a way that no-one else does, The Legal Director provides businesses with high-calibre, experienced lawyers on a part-time and/or flexible basis. The Legal Director is ideal if you...

  • Customer Service Advisor

    2 months ago

    United Kingdom Bank of Ireland Full time

    What is the opportunity?If you enjoy talking to people, working in a busy team environment and are passionate about progressing your career we will match your passion with career development and learning pathways and opportunities to attain professional qualifications. You can avail of our employee wellbeing programme, participate in colleague lead Inclusion...

  • Director, Customer Account Manager

    3 weeks ago

    United Kingdom Primis Full time

    Account Director - Central Government Primis is partnered with a leading player in the public sector, supporting numerous clients in their digital, data, and technology transformations. They offer specialized expertise, design innovative solutions, and partner with major players like Microsoft, Cisco, AWS, and IBM to deliver tangible results. They are...

  • Director, Customer Account Manager

    3 weeks ago

    United Kingdom Primis Full time

    Account Director - Central Government Primis is partnered with a leading player in the public sector, supporting numerous clients in their digital, data, and technology transformations. They offer specialized expertise, design innovative solutions, and partner with major players like Microsoft, Cisco, AWS, and IBM to deliver tangible results. They are...

  • Director of Guest Services

    1 week ago

    United Kingdom COREcruitment Ltd Full time €45,000

    Job Title: Guest Experience Director – 5 Star Hotel - Surrey Salary: Up to £45,000 + Service Charge Location: Surrey My client is looking for a Guest Experience Director to join their 5* Hotel in Surrey. Oversee and manage Guest Services and Guest Relations to ensure exceptional, guest-centric service and lead the team to deliver the best possible...

  • Senior Director, Client Services

    2 weeks ago

    United Kingdom DSJ Global Full time

    Director of Customer Service (E2E Logistics) – Food & Beverage Sector Location: Zug, Switzerland, Remote UK, or Netherlands Industry: Food & Beverage Are you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic...

  • Senior Director, Client Services

    1 week ago

    United Kingdom DSJ Global Full time

    Director of Customer Service (E2E Logistics) – Food & Beverage Sector Location: Zug, Switzerland, Remote UK, or Netherlands Industry: Food & Beverage Are you an experienced leader in Customer Service and End-to-End Logistics, with a passion for the Food & Beverage industry? Our client is seeking a Director of Customer Service to join their dynamic...

  • Customs Director

    3 months ago

    United Kingdom Bleckmann Full time

    PURPOSE OF THE JOB At Bleckmann, we do manage various business units warehousing, forwarding, transport and Customs (VAT). In the context of the rapid growth of the group, and to take the group forward as a strategically clear, organizationally coherent and culturally strong organization, Bleckmann is looking for a Customs Director to lead the Customs and...

  • Customs Director

    3 months ago

    United Kingdom Bleckmann Full time

    PURPOSE OF THE JOB At Bleckmann, we do manage various business units warehousing, forwarding, transport and Customs (VAT). In the context of the rapid growth of the group, and to take the group forward as a strategically clear, organizationally coherent and culturally strong organization, Bleckmann is looking for a Customs Director to lead the Customs and...

  • Customs Director

    3 months ago

    United Kingdom Bleckmann Full time

    PURPOSE OF THE JOB At Bleckmann, we do manage various business units warehousing, forwarding, transport and Customs (VAT). In the context of the rapid growth of the group, and to take the group forward as a strategically clear, organizationally coherent and culturally strong organization, Bleckmann is looking for a Customs Director to lead the Customs and...

  • Customs Director

    3 months ago

    United Kingdom Bleckmann Full time

    PURPOSE OF THE JOB At Bleckmann, we do manage various business units warehousing, forwarding, transport and Customs (VAT).In the context of the rapid growth of the group, and to take the group forward as a strategically clear, organizationally coherent and culturally strong organization, Bleckmann is looking for a Customs Director to lead the Customs and VAT...