Technical Support Engineer Engineering
2 weeks ago
Technical Support Engineer Technical Support Engineer required for a global leader of HVAC solutions. This is an exciting role that will lead to Technical Support Manager, Technical Manager, Technical Sales or similar within the business.
This is suitable for a Mechanical Engineer with knowledge of commercial or industrial heating systems
Salary £30,000 to £50,000 depending on experience
~ Hybrid working
~33 days holiday
~ Private health insurance
~ Enhanced private pension
Provide technical support to customers via phone, email, or in-person, addressing inquiries and troubleshooting issues
Offer expert guidance on product installation, maintenance, and operation to clients and team members
Maintain accurate records of customer interactions and technical issues in the support system
Participate in product training sessions to stay updated on new technologies and industry trends
Assist with product testing and quality assurance processes as needed
Degree or diploma in engineering or a HVAC related field
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