Building Manager Residential | London | £55,000 + benefits

4 weeks ago

London, United Kingdom Elton Recruitment Full time

We are recruiting on behalf of our client for a Residential Building Manager. The ideal candidate must have previous experience working within the Residential sector. This is an amazing opportunity to work directly for one London's finest residential developers. The apartments are located in a prestigious area of London, housing high-net-worth individuals. The buildings offers amenity space ranging from a residents lounge, event space and access to a gym. You will be responsible for the supervision of staff, contractors, cleaners and front-of-house team members. Your role will oversee and residents and ensure the effective and efficient property management of the building. You will work alongside the Estates Management Team

The important part

  • Salary £55,000 + bonus
  • Generous pension scheme
  • Cycle to work scheme
  • Childcare voucher scheme
  • Life assurance scheme
  • Holiday flex scheme
  • Season ticket travel loan
  • Company rewards
  • Private dental & healthcare

Main Responsibilities

  • Direct liaison and communication (ensuring exceptional levels of customer service) with residents, leaseholders and their agents. Identifying areas of concern, issuing correspondence and resolving day-to-day management and maintenance matters.
  • Attend regular residents meetings to keep them informed on all aspects of management.
  • Maintain excellent landlord/tenant relationships and ensure that all services are maintained to the highest standard as required by the respective leases.
  • Ensure good tenant communications on all issues relating to day-to-day operation of the building and facilities provided.
  • Work alongside the Facilities Manager, Concierge Manager and Cleaning Staff including recruitment, training, control of rotas and monitoring of on-going performance.
  • Oversee pay, benefits and disciplinary and grievance including night attendance on a regular basis for contact and audit of staff on unsocial shift patterns.
  • Effective cost and control review of expenditure and accounts, including setting of service charges and presenting accounts and monthly budget reviews.
  • Maintain good relationships with the general public exposed to or using the facilities provided by the internal and external building.
  • Set the scope and specifications for the cleaning requirements and ensure that the required standards are maintained through audits and SLAs.
  • Prepare and manage the service charge budget for the building and ensure that all such expenditure is controlled and monitored in line with the policies and procedures.
  • Liaise with the Fire Safety & Environment Manager and the Building Services Manager to ensure that procedures are implemented in accordance with the appropriate requirements.

Essential

  • A relevant professional qualification with a membership of a professional organisation being desirable.
  • A sound knowledge and appreciation of technical and operational facilities required by prestigious and intelligent buildings.
  • Service Charge budgeting, monitoring of expenditure and financial reporting for budgets exceeding £1 million.
  • The incumbent must be numerate, possess excellent communication skills and have the ability to motivate/organise staff resources effectively and efficiently
  • Will have attained IRPM level 1 or 2.
  • Knowledge of Section 20 requirements.
  • Best practice facilities management experience, including performance management, quality assurance technique
  • Experience in financial and budgetary control/management
  • Ability to manage multiple complex projects and write concise comprehensive reports
  • Working knowledge of Health and Safety to include COSHH and RIDDOR and carrying out risk assessments.
  • Able to build a rapport and to maintain objectivity when dealing with residents and to maintain a courteous and professional attitude in all situation.

Package - £55K + Excellent benefits

If you are interested in this role, apply today. by clicking on the link.

*Please note that if you apply for this vacancy, you have permitted under Data Protection (GDPR) to share selected details with our clients for their related vacancies. This will be the only notification

Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies. This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application.

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