Remote Technical Account Manager

3 weeks ago


London, United Kingdom Samba TV Full time

At Samba TV, we are on a mission to fundamentally change television viewing for everyone. We are doing this by leveraging our data to enable advertisers to engage and measure TV viewers across all their devices. We have an amazing story with a unique perspective formed by innovative technology.
Samba TV is looking for a strategic Account Manager for our UK team. This position will help lead media planning and reporting in partnership with Sales Executives. You will facilitate the management of all aspects of the campaign from the pre-sales cycle through mid-campaign management and post-sale servicing providing an exceptional end-to-end experience for your clients. The role will be pivotal in maintaining client growth and renewals and will be at the forefront of our ever-evolving managed, programmatic, data services.
Partner with Sales for the full campaign life-cycle servicing from planning, activation, troubleshooting (where applicable) and delivery of client wrap-up reports to drive renewal and upsell.
Have a comprehensive understanding of Samba's value proposition across all our agency product solutions, with a primary focus on data and media.
Forged strong customer relationships, acting as the day-to-day point of contact for campaign management.
Strong ability to analyse, track, and report on data for campaign effectiveness and communicate these findings to clients via proactive reporting and post-campaign wrap-ups.
Knowledge of working with multiple DSPs across globally recognised brands is desirable
3+ years of account management/media planning experience on the publisher/network/AdTech side managing strategic/top-tier accounts
~ Proficient in Excel, PowerPoint, Salesforce and 3rd party reporting (DCM, Atlas, Innovid, Sizmek, DoubleVerify, IAS, MOAT, etc.)
~ Keen understanding of the digital advertising ecosystem, in particular video.
~ Problem solver at heart with strong project and time management skills.
~ We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
For further details, please see Samba's Applicant Privacy Policy For residents of the EU , Samba Inc. is the data controller.
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