IT Service Desk Engineer, 1st Line/2nd Line Support, Blackburn, £23,000
2 weeks ago
IT Service Desk Engineer, 1 st Line/2 nd Line Support, Blackburn, £23,000
Chassam recruitment are currently looking to recruit an IT service Desk engineer for a leading company based in Blackburn. This is an exciting position to work for a company that invests in their staff and has a great working environment.
As a 1 st /2 nd line Service Desk Analyst you will be responding to both telephone calls and emails, solving problems ranging from password resets to more complex remote issues. You will be documenting interaction with customers from the first contact to resolution. You will also be installing and updating software, implementing file backups and taking ownership of customer requests.
It is essential that you have excellent communication skills as this will enable you to resolve problems effectively and quickly. Technically, my client is looking for someone with experience with
- 1 st /2 nd line Support
- Active Directory
- Remote Access support tools
- Service Desk Software for call logging
- Microsoft Software
There is a shift pattern but this will enable you to earn some extra money. You need to be able to drive too.
If this sounds like the job for you, please send your CV ASAP. My client is looking to interview ASAP.
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Blackburn, West Lothian, United Kingdom Chassam Recruitment Limited. Full timeI am currently looking to recruit a 2 nd line Support Engineer for a leading company based in Blackburn. This is an exceptionally exciting role where you will be working as part of a team on a Service Desk dealing with 2 nd Line Support. You will be responding to both telephone calls and emails as well as solving problems ranging from simple password...
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Blackburn, West Lothian, United Kingdom Chassam Recruitment Limited. Full timeService Desk Engineer, 1st Line/2 nd Line, Blackburn, £23,000 Chassam Recruitment are currently looking to recruit for a Service Desk Engineer for a leading company based in Blackburn. This is an exciting position where you will be working as a part of a busy team providing 1 st and 2 nd line Service Desk Support. You will be responding to telephone...
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