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Support Manager, Hybrid Working

2 months ago

Milton Keynes Buckinghamshire, United Kingdom AQA Full time

2 x Subject Support Managers - STEM (Maths and Computer Science) Permanent
Hybrid with extensive travel
Are you currently, or have you recently, taught the GCSE and /or A Level syllabus in either Mathematics and Computer Science?
**We have 2 positions available and are looking for Maths and Computer Science specialisms in particular
This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings.
Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Mathematics and Computer Science and ensure that AQA is the go-to board for your subject.
Subject support is focused on providing better support for all our customers.
You will liaise with a wide range of subject stakeholders across the UK and work closely with Product Management to provide invaluable insight about how the products are delivered in the classroom and what matters most to our customers.
You will be able to communicate with our teaching community to support enquiries around our specifications and assessments in an easy to understand and compelling way.
As an educational professional you will understand teachers needs and pressures and feed this into the delivery and support materials and events you are involved with.
In this role you will be able to add real contribution to Educational Reform and influence on subject level policy.
You will provide and deliver support to our customers on Mathematics and Computer Science . Providing expertise in one of these areas but willing to support across the STEM portfolio subjects.
Fantastic opportunity to take your assessment and curriculum knowledge from the classroom and support teachers across the UK in the delivery of their GCSE and A Level courses.
You will gain valuable insight into assessment content and materials.
Travel around the country engaging with teachers on a face to face basis, with occasional overnight stays and regular weekly team days in the office to support and share with like minded individuals.
An internal support network within Subject Support STEM of 11 subject experts.
~ A focus on personal and professional growth and development
~ A company who focus on health, wellbeing and sustainability by enabling access to Private Medical Insurance, Electric Vehicle Leasing scheme and a Health Care Cash Reward Plan, Life Assurance and an employee assistance program
~ A company who invest in your future with a really strong pension offer (up to 11.25 days annual leave with bank holidays rising to 30 with services and extra closure days at Christmas and access to volunteering leave.

What you will do as a Subject Support Manager - STEM ?
Handle emailed escalated enquiries from schools and education centres enhancing customer service.
Support teachers to plan and deliver our STEM specifications (Mathematics and Computer Science).
Engage with teachers in the field, using our support materials to enable their continuous improvement.
Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams.
Ability to travel extensively with overnight stays on occasion.
If you share our passion for education and possess the experience and qualities we're looking for, we'd be delighted to hear from you.