Product and Regulatory Compliance Manager

1 month ago

London, United Kingdom DELIVEROO Full time

About the team

We are looking for a Product and Regulatory Compliance Manager to join our HQ Ethics, Compliance and Insurance Team based in London.

This is a newly created position and the successful candidate will play a critical role in helping the business manage its risk in relation to product safety, trading standards, consumer protection and general regulatory compliance across 10 markets in a rapidly evolving industry.

The role will report to the Head of Ethics, Compliance & Insurance and will be overseen operationally by the Head of Food Safety and Compliance, Core and Hop. You will also work closely with other senior stakeholders across Legal, Policy, Product, Care and Operations to operationalise appropriate compliance policies and risk mitigation guardrails in connection with a range of different business initiatives.

This role is a unique opportunity to work in an exciting global business, headquartered in London, and play a critical role in defining its Product and Regulatory Compliance strategy.

This is a hybrid role which requires you to be based in HQ (Cannon Street) for 3 days per week

What you'll be doing

  • Consistently provide high-quality, risk-based advice across a range of regulatory compliance areas but with a particular focus on non-food product safety and consumer protection. Advise on compliance in a complex and ever-evolving regulator y environment.
  • S upport the implementation of retail-facing policies, processes or other measures as necessary to mitigate business risks.
  • Support the product recall process and provide guidance to the business on execution.
  • Lead and actively manage complex regulatory compliance due diligence processes across multiple markets and identify and develop creative solutions to help the business manage compliance.

Daily & Monthly Responsibilities

  • Risk Assessment and Mitigation: lead on initial assessment of compliance risks associated with Deliveroo's retail (non-food) initiatives and provide practical and pragmatic solutions on how risks should be managed.
  • Risk Monitoring: implement and maintain systems to monitor adherence to policies & processes, alongside ensuring measures to mitigate identified risks remain effective. Develop processes for monitoring trends and patterns across compliance processes in order to manage our legal, financial, reputational and other risks.
  • Legislative/Regulatory Horizon Scanning: work closely with the Legal and Policy teams to ensure that the business stays ahead of local, national and international laws concerning the on-demand delivery industry, including consumer protection, food & product safety.
  • Collaborating with Product and Regulatory Legal Counsel: work alongside the Product and Regulatory Legal Counsel to scope and collate external legal advice on different legislative and regulatory requirements across our multiple markets and transform this into a cohesive cross market compliance implementation strategy.
  • Product Development Support: work with the Product, Tech and Marketing teams, as needed, to review and advise on new product features, menu re-designs, marketing promotions and other consumer-facing features.
  • Product Safety: work with the Ethics & Compliance team to develop and maintain robust product safety policies and implement best practice protocols across our network of partners.
  • Regulatory Requests & Investigation Support

Requirements

  • Qualified Trading Standards professional, or other similar consumer law qualification or experience.
  • Have 5+ years experience with product regulatory compliance.
  • Have experience working with legal and compliance teams, solving problems in a coll aborative manner.
  • In-depth regulatory knowledge in product safety and excellent understanding of the legal requirements and challenges
  • Be passionate about food, tech and innovation.
  • Be a proven team player and a developing leader.

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

#J-18808-Ljbffr

  • Ad Regulatory Compliance

    4 weeks ago

    London, United Kingdom Compliance Professionals Full time

    **THE COMPANY**: Our client is a global institutional investment management firm, based in the City. They are looking for a Regulatory Compliance specialist to join the team. The role is hybrid with 2/3 days expected in the office each week. **THE RESPONSIBILITIES**: - Assist in the management, supervised by the Director, Risk & Compliance, of the risk and...

  • Regulatory Compliance Analyst

    1 month ago

    London, United Kingdom Compliance Professionals Full time

    We are working exclusively with a trading and investing platform in their search for a Senior Regulatory Compliance Analyst. Ensuring compliance with FCA regulations, in particular the rules relating to Conduct of Business (“COBS”). Reporting to senior stakeholders on the effectiveness of compliance procedures, the provision and analysis of...

  • Risk & Compliance Assistant - Regulatory, Monitoring

    4 weeks ago

    London, United Kingdom Compliance Professionals Full time

    Our client is an innovative investment platform in the Fintech space, with exciting growth plans. They are looking for a Compliance Officer to join the business. Handle day-to-day financial promotion approvals, complaint resolutions, transaction reviews, and onboarding queries. Implement and carry out the Compliance Monitoring programme, including...

  • Senior Compliance Officer

    4 weeks ago

    London, United Kingdom Compliance Professionals Full time

    They are looking to hire a Compliance Distribution Specialist to provide regulatory advice and guidance to the Business. Oversee the design, implementation, execution, and maintenance of compliance policies and procedures. Support the development of new compliance standards. Serve as an advisor to the business, and interfaces regularly with business...

  • Compliance Manager/Senior Manager

    1 month ago

    London, United Kingdom Compliance Professionals Full time

    Our client is an international banking group, offering a wide range of products and services including savings, loans, mortgages and insurance. Support the Head of Compliance in the identification, review, assessment and reporting of key regulatory changes affecting the bank, including the preparation of regulatory impact assessments. Support the...

  • Compliance Monitoring Manager

    1 month ago

    London, United Kingdom Compliance Professionals Full time

    THE COMPANY: Our client is a rapidly growing electronic brokerage firm based in the City. They are looking to hire a Compliance Monitoring Manager to join the team based in London. THE RESPONSIBILITIES: Drive compliance oversight through the testing and monitoring programme Identify areas for enhancements of systems and controls operated by the...

  • Senior Manager/Director of Regulatory Affairs

    1 month ago

    London, United Kingdom Compliance Professionals Full time

    Our client is a rapidly growing electronic brokerage firm based in the City. They are looking to hire a Compliance Monitoring Manager to join the team based in London. Drive compliance oversight through the testing and monitoring programme Identify areas for enhancements of systems and controls operated by the firm, and support the implementation of...

  • Senior Compliance Manager

    1 month ago

    London, United Kingdom Compliance Professionals Full time

    Our client is an international banking group, offering a wide range of products and services including savings, loans, mortgages and insurance. THE RESPONSIBILITIES: Support the Head of Compliance in the identification, review, assessment and reporting of key regulatory changes affecting the bank, including the preparation of regulatory impact...

  • Sds Author

    1 month ago

    London, United Kingdom VRS Regulatory Full time

    We are looking for a Safety Data Sheet / SDS Author / Regulatory Officer for a London based consumer products company. Your role will be varied and include researching pending changes developments to global chemical regulations, developing regulatory documents (SDSs, labels etc) for new and existing products, and providing regulatory support to internal...

  • Compliance Monitoring Manager

    3 weeks ago

    London, United Kingdom Compliance Professionals Full time

    Our client is a specialist insurance company. They are looking to hire a Compliance Manager on a permanent basis, the role is able to be carried out remotely. Being the SMF16, ensuring that the business is compliant in all dealings with our customers and meeting our regulatory requirements Regulatory compliance management within the business;...

  • Senior Manager

    3 weeks ago

    London, United Kingdom Vonage Full time

    Senior Manager - Regulations, Compliance & Privacy Product Vonage Product Management Mission: The Vonage API Communications Group is an emerging leader in the $10B+ cloud communications platform (CPaaS) market. Customers such as Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the...

  • Compliance Manager

    3 weeks ago

    London, United Kingdom Compliance Professionals Full time

    THE COMPANY: Our client is a specialist insurance company. They are looking to hire a Compliance Manager on a permanent basis, the role is able to be carried out remotely. THE RESPONSIBILITIES: Being the SMF16, ensuring that the business is compliant in all dealings with our customers and meeting our regulatory requirements Regulatory compliance...

  • Compliance Officer

    7 days ago

    London, United Kingdom Compliance Professionals Full time

    Our client is an innovative investment platform in the Fintech space, with exciting growth plans. They are looking for a Compliance Officer to join the business. THE RESPONSIBILITIES: Handle day-to-day financial promotion approvals, complaint resolutions, transaction reviews, and onboarding queries. Complete necessary sections of Regdata reports and...

  • Compliance Associate

    6 days ago

    London, United Kingdom Compliance Professionals Full time

    THE COMPANY: The following information aims to provide potential candidates with a better understanding of the requirements for this role.Our client is a leading global investment manager, with £billions in AUM. THE RESPONSIBILITIES:Financial Crime – The candidate will be responsible for ensuring that the AML/CTF process of the firm are effective and...

  • Compliance Associate

    3 hours ago

    London, United Kingdom Compliance Professionals Full time

    THE COMPANY: The following information aims to provide potential candidates with a better understanding of the requirements for this role.Our client is a leading global investment manager, with £billions in AUM. THE RESPONSIBILITIES:Financial Crime – The candidate will be responsible for ensuring that the AML/CTF process of the firm are effective and...

  • Compliance Associate

    1 week ago

    London, United Kingdom Compliance Professionals Full time

    THE COMPANY: Our client is a leading global investment manager, with £billions in AUM. THE RESPONSIBILITIES: Financial Crime – The candidate will be responsible for ensuring that the AML/CTF process of the firm are effective and robust. They will assume day to day responsibility for the AML process including client onboarding, ongoing due diligence,...

  • Compliance Associate

    1 day ago

    London, United Kingdom Compliance Professionals Full time

    Job Description THE COMPANY: Our client is a leading global investment manager, with £billions in AUM. THE RESPONSIBILITIES: Financial Crime – The candidate will be responsible for ensuring that the AML/CTF process of the firm are effective and robust. They will assume day to day responsibility for the AML process including client onboarding, ongoing...

  • Product Launch Project Manager

    1 week ago

    London, United Kingdom Product Launch Project Manager Full time

    Product Launch Project Manager Location: Hybrid, 2 days p/w onsite in South London Position Overview: Are you ready to lead the charge into new markets with a portfolio of life-changing pharmaceuticals? As our Product Launch Project Manager, you'll be at the helm of global expansion efforts, turning dreams into reality and making a tangible...

  • Product Launch Project Manager

    1 day ago

    London, United Kingdom Product Launch Project Manager Full time

    Job Description Product Launch Project Manager Location: Hybrid, 2 days p/w onsite in South London Position Overview: Are you ready to lead the charge into new markets with a portfolio of life-changing pharmaceuticals? As our Product Launch Project Manager, you'll be at the helm of global expansion efforts, turning dreams into reality and making a...

  • Product Launch Project Manager

    1 week ago

    London, United Kingdom Product Launch Project Manager Full time

    Product Launch Project Manager Location: Hybrid, 2 days p/w onsite in South LondonPosition Overview: Are you ready to lead the charge into new markets with a portfolio of life-changing pharmaceuticals? As our Product Launch Project Manager, you'll be at the helm of global expansion efforts, turning dreams into reality and making a tangible difference in...