Data Support Officer

1 month ago


Aberdeen, United Kingdom Prosource Full time

We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen. If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you.
Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations
Support the product portfolio of Business and Engineering applications from both a run and build perspective
Maintain applications in line with product roadmaps with lifecycle planning
Deliver application support related BAU services
Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio
Related hardware accessory support and asset management
Responsible for testing and patching of applications
Work with third party vendors to ensure services are supported
Generalist applications support background
Experience supporting a mix of vended solutions such as Client/Server style applications such as PSCAD, PowerFactory, AutoDesk, Faro Scene) would be highly advantageous
Experience of Cloud Application services, M365, Azure, SQL
Experience of database technologies such as SQL Server and Oracle
Experience and in-depth knowledge of managing support, development and testing of business applications
Responsible for ensuring IT operational capabilities achieve regulatory or statutory compliance requirements
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;
Company Pension Scheme
Private Medical Insurance
Group Life Assurance
Cycle to Work Scheme
Electric Car Salary Sacrifice Scheme
We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.
Talk to us today to explore how we can support your organisation's technology needs.
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