Customer Training Support Advisor

3 weeks ago


Brighton East Sussex, United Kingdom Page Personnel Sales Full time

With a national footprint, the company prides itself on delivering top-quality solutions to its vast clientele.
The responsibilties for a Customer Service Advisor are:
Responding to customer queries via phone, email, and live chat
Providing accurate information about services to customers
Resolving customer complaints in a timely and professional manner
Collaborating with team members to enhance customer service quality
Maintaining up-to-date knowledge of services and procedures
Participating in regular training and development sessions
A successful Customer Service Advisor should have:
A strong academic background, preferably in a customer service
A customer-centric approach to service delivery
Proficiency in using customer relationship management (CRM) software
Opportunities for professional development and growth
Generous holiday leave
Unique opportunity to contribute to improving customer experience



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