Director of Account Management

4 weeks ago

Hayes Hillingdon Greater London, United Kingdom CHAMP Cargosystems Full time

We are currently looking for a Director Cargospot Neo Handling to join our team. Director Cargospot Neo Handling will be reporting to the VP Cargo Management Portfolio.

Make sure to apply with all the requested information, as laid out in the job overview below.

As a key member of the Product Leadership team, you will be responsible to manage the CHAMP’s Cargospot Handling products including Cargospot Handling, Cargospot neo Handling portfolio, Cargospot Mobile warehouse handling, each of these products is at a different point in their product lifecycle from launch through to maturity.

Position Type : Permanent Full-time

Location : Europe

Responsibilities

Director Cargospot Neo Handling is accountable for the following tasks & responsibilities:

Product Success

• Work with Global Sales to grow the top line and win major customers and projects by providing domain expertise, sales support materials and conducting onsite and remote presentations and creation of proposals
• Be responsible for success and growth of Cargospot neo Handling portfolio
• Define the product development priorities and longer-term product strategy for the products under your direction, taking account of:
• Industry requirements and deadlines
• Market needs and requirements
• Competitor products and services
• Technical improvements and opportunities
• Customer requests and priorities registered via the user modification process
• Position and promote products under your direction
• Provide functional direction and governance over CHAMP products in your portfolio
• Liaise with project directors to ensure projects are aligning with product direction
• Provide 2nd and 3rd level support, product documentation and training material for your products
• Understand and stay abreast of emerging initiatives in the industry to ensure our products stay at the forefront of the market for Handling products
• Participate in the strategic decisions about technology, definition, and implementation of the software products

Development & Delivery

• Ensure software developments are delivered to agreed plans (i.e. schedule, budget and quality targets)
• Manage change to software development plans and requirements, assessing impact and prioritizing with stakeholders
• Participate in the strategic decisions about technology, definition, and implementation of the software products
• Understand and stay abreast of emerging technologies to ensure our products stay architecturally up-to-date
• Work with QAs and Quality managers to ensure all projects and products are delivered and implemented as per expected quality.
• Maximize the automation of quality assurance in CHAMP products under your direction.

People Management

• Provide leadership and direction to your team, growing and nurturing a high-performing culture.
• Continual development of your team
• Manage and develop your direct reports
• Supervise organizational development, recruiting and career development of your division in conjunction with the HR department
• Plan and manage budgets for your division, ensuring appropriate resource availability for CHAMP to deliver its goals and growth targets

Knowledge, Skills and Abilities

• A strong leadership presence with a positive and proactive leadership style
• An ability to interact collaboratively with management, colleagues and staff to achieve the organizational targets
• Client-orientation with a strong focus of pleasing the customer
• Proven experience in successful management of complex, multi-facetted products
• Strong background of working with product development to deliver your product roadmap
• Experience in leading and motivating a multi-disciplinary, multi-located and multi-cultural team
• Broad experience with different software development methodologies
• Good understanding of a recognized structured project methodologies
• Excellent spoken and written English
• Ability to travel Worldwide as needed

Education and Experience

• A Bachelor’s degree (or equivalent) in a relevant subject
• 5+ years of product/portfolio management experience
• 5+ years of experience in ground handling operations.
• 5+ years of people management

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to

CHAMP’s Data Protection Officer:

Gertrud Huberty

2, rue Edmond Reuter

Zone d'Activités "Weiergewan"

L-5326 Contern

Luxembourg

Email: (Please do not use this email to send job application)

Phone: ”

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