Senior Business Operations Specialist

2 weeks ago


Brighton East Sussex, United Kingdom Octopus Energy Full time

Electric Car Leasing
We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving.
This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey.
This is an early junior hire into the Ops team, so there is lots to do but also a chance to influence how we provide our service and plenty of development opportunities. Over time you will also support us in building the customer experience team as we hire more Operations Specialists in the future.
This role will include a generous car allowance as part of the overall package.
Work with colleagues in the customer experience team and across other parts of the business to ensure that our customers receive the best experience during every interaction
Specifically, manage customer journeys from contracting right through to car delivery and after, escalating issues where needed
Help us to plan for growth in terms of customers and the team and get stuck in where necessary to affect this
Don't worry, previous knowledge of EVs/the automotive industry is not required
A passion for problem solving and going above and beyond to ensure you deliver a great customer experience
Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
Visit our perks hub - Octopus Employee Benefits
The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.
We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.
We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.
Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.



  • Brighton, East Sussex, United Kingdom Personnel Today awards Full time

    Senior Payroll Pensions Specialist / Brighton / Payroll / Financial Client Details A well established and respected organisation are continuing their growth by recruiting for a full time permanent Senior Payroll Pensions Specialist. Description As Senior Payroll Pensions Specialist, you will be responsible for: Support Auto Enrolment from a payroll...


  • Brighton, East Sussex, United Kingdom Octopus Energy Full time

    What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our...


  • Brighton, East Sussex, United Kingdom Page Personnel Sales Full time

    About Our Client A well established and respected organisation are continuing their growth by recruiting for a full time permanent Senior Payroll Pensions Specialist. Job Description As Senior Payroll Pensions Specialist, you will be responsible for: Support Auto Enrolment from a payroll perspective on all case work, as required, attending the more...


  • East Sussex, United Kingdom Employment Specialist Full time

    An experienced Senior Account Handler is required by a growing International Broker to deal with it's large Corporate Clients. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. You will have an enthusiastic client focused approach and a strong technical Insurance background. Our...


  • East Sussex, United Kingdom Employment Specialist Full time

    An experienced Senior Account Handler is required by a growing International Broker to deal with it's large Corporate Clients. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. You will have an enthusiastic client focused approach and a strong technical Insurance background. Our...

  • Senior Account Handler

    24 hours ago


    East Sussex, United Kingdom Employment Specialist Full time €40,000

    An experienced Senior Account Handler is required by a growing International Broker to deal with it's large Corporate Clients. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. You will have an enthusiastic client focused approach and a strong technical Insurance background. ...

  • Senior Account Handler

    22 hours ago


    East Sussex, United Kingdom Employment Specialist Full time €40,000

    An experienced Senior Account Handler is required by a growing International Broker to deal with it's large Corporate Clients. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. You will have an enthusiastic client focused approach and a strong technical Insurance background. ...

  • Sales Planning

    7 days ago


    Wealden, East Sussex, United Kingdom Interpersonnel UK Limited Full time

    Sales Operations Specialist Competitive Salary The Sales Operations Specialist plays a vital role in supporting our sales team and ensuring a smooth sales process. You'll work closely with the sales representatives to handle administrative, logistical, and operational tasks, allowing them to focus on building relationships and closing deals....


  • Brighton, East Sussex, United Kingdom Meridian Business Support Full time €40,000

    Scrub Nurse/Theatre Practitioner Brighton Permanent – Full time and Part time positions available Salary £40000 Meridian Business Support is currently recruiting for a nationwide client who is seeking an experienced Scrub Nurse to join their fantastic department. Working alongside a wonderful team of nurses, you will be providing on-hand clinical...


  • Brighton, East Sussex, United Kingdom Meridian Business Support Full time €40,000

    Scrub Nurse/Theatre Practitioner Brighton Permanent – Full time and Part time positions available Salary £40000 Meridian Business Support is currently recruiting for a nationwide client who is seeking an experienced Scrub Nurse to join their fantastic department. Working alongside a wonderful team of nurses, you will be providing on-hand clinical...


  • Brighton, East Sussex, United Kingdom Michael Page (UK) Full time

    This organisation is a leading regulatory body in the public sector, with a team size of over 500 dedicated professionals. Located in Brighton, they are renowned for their robust regulatory practices and their commitment to maintaining high standards within the industry. Manage and review employee benefits and compensation packages Provide advice and...

  • Reward Specialist

    2 months ago


    Brighton, East Sussex, United Kingdom Michael Page (UK) Full time

    About Our Client This organisation is a leading regulatory body in the public sector, with a team size of over 500 dedicated professionals. Located in Brighton, they are renowned for their robust regulatory practices and their commitment to maintaining high standards within the industry. Job Description The key responsibilities for the Reward...


  • Brighton, East Sussex, United Kingdom Octopus Energy Full time

    Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and weneed loads more people to help us make our vision a reality. We believe energy should be better - for you and the environment. Octopus Energy Services is spearheading the transition to greener, cheaper energy through the...


  • Brighton, East Sussex, United Kingdom Acs Business Performance Ltd Full time

    The successful Senior Structural Engineer will be Chartered, or nearly Chartered, with the Institution of Structural Engineers. The role will involve: Be skilled in producing practical and cost-effective structural designs in timber, concrete, masonry and steel. Be an accomplished manager and mentor of junior staff. Be skilled in delivering projects...


  • Brighton, East Sussex, United Kingdom Acs Business Performance Ltd Full time

    The successful Senior Structural Engineer will be Chartered, or nearly Chartered, with the Institution of Structural Engineers. The role will involve: Be skilled in producing practical and cost-effective structural designs in timber, concrete, masonry and steel. Be an accomplished manager and mentor of junior staff. Be skilled in delivering projects...


  • Brighton & Hove, East Sussex, United Kingdom Clearline Recruitment Full time

    Are you eager to work for a people-first organisation who is committed to delivering a first-class service and work life for their employees? Our client, a committed and expanding business, is on the lookout for a talented Senior People Operations Administrator to join their dynamic and growing team. This will be a 3 - 6 month FTC and has the opportunity...


  • Brighton, East Sussex, United Kingdom Octopus Energy Full time

    Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and weneed loads more people to help us make our vision a reality. We believe energy should be better - for you and the environment. Octopus Energy Services is spearheading the transition to greener, cheaper energy through the...


  • Brighton, East Sussex, United Kingdom Webrecruit Full time

    Head of Business Development Incentives: Generous holiday allowance, stakeholder pension, Employee Assistance Programme. You will play a key role in their committed, enthusiastic, and supportive Senior Leadership Team and enjoy a challenging role which brings great job satisfaction. You will have the ability to lead on developing brand awareness and...


  • Brighton, East Sussex, United Kingdom Webrecruit Full time

    Head of Business Development Generous holiday allowance, stakeholder pension, Employee Assistance Programme. You will play a key role in their committed, enthusiastic, and supportive Senior Leadership Team and enjoy a challenging role which brings great job satisfaction. You will have the ability to lead on developing brand awareness and the breadth of...


  • Brighton, East Sussex, United Kingdom Webrecruit Full time €40,474

    Head of Business Development Generous holiday allowance, stakeholder pension, Employee Assistance Programme. You will play a key role in their committed, enthusiastic, and supportive Senior Leadership Team and enjoy a challenging role which brings great job satisfaction. You will have the ability to lead on developing brand awareness and the breadth of...