CRM Project Executive
1 month ago
ABGE - Marketing · Multiple locations · Hybrid Remote
CRM Manager
Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. As the CRM Manager , you will play a pivotal role in developing and executing our customer retention and engagement strategies.
Analyze player data to segment customers effectively based on behavior, preferences, and demographics, allowing for highly targeted marketing campaigns.
Create personalized and engaging communications (email, SMS, push notifications) to keep players informed about promotions, events, andpersonalized offers.
Campaign Management: Plan and execute campaigns, including automated and ad-hoc campaigns, ensuring seamless coordination across multiple channels.
Bonus Management: Manage the bonus efficiently, ensuring maximum ROI on campaigns and initiatives.
A/B Testing: Continuously optimize campaigns through A/B testing to improve conversion rates and engagement metrics.
Data Analysis: Monitor and analyze KPIs and player behavior, providing insights and recommendations for improving effectiveness.
Cross-Functional Collaboration: Collaborate with marketing, product, fraud, operations and customer support teams to align initiatives with overall business goals and maintain a consistent player experience.
To excel in this role, you should possess the following qualifications:
Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).
Proven experience in campaigns management within the online casino or iGaming industry.
Proficiency in campaign management tools and software.
Strong analytical and data-driven mindset.
Applications in English please
Diversity & Inclusion
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. Department ABGE - Marketing Locations Vanadzor Armenia, Yerevan Armenia, Gibraltar, Agia Paraskevi Athens Greece, Sliema Malta Remote status Hybrid Remote Employment type Full-time
Contact Magdalina Nikolic Talent Acquisition Partner - Commercial & Operations–Human Resources (HR)
ABGE - Marketing · Multiple locations · Hybrid Remote
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