2nd Line Support Engineer, Microsoft
3 weeks ago
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level.
Provide an IT help desk service for the company to obtain assistance with their IT issues.
Supporting performance and other IT related issues when they are called into the support desk team.
Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs.
an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems.
collaboration solutions such as SharePoint, Jira and Confluence,
telephony systems and their network implications.
Understanding of ITIL processes and the provision of IT support services
Microsoft Virtual Desktop
Understanding of SQL Databases
You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do.
You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people's time and simplify everyone's workday.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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IT Support Engineer
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2nd Line Support Engineer, Microsoft
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Southampton, United Kingdom Spectrum IT Recruitment (South) Ltd Full timeWe are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Provide an IT help...
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Southampton, United Kingdom Spectrum IT Recruitment Full timeWe are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities ...
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