Associate Director of Nursing and Quality

2 weeks ago


London, United Kingdom Tavistock & Portman NHS Foundation Trust Full time

Associate Director of Nursing and Patient Experience


Permanent


RESPONSIBLE TO: Chief Nursing Officer


ACCOUNTABLE TO: Chief Nursing Officer
Reporting to the Trust Chief Nursing Officer, the Associate Director of Nursing and Patient Experience is responsible for ensuring and improving the delivery of high quality, safe, evidence based patient care through professional leadership of nursing and through the operational leadership of safeguarding, physical health care and oversight of patient experience. They will also operationally responsible for the Trust's work in physical health care. This will include managing the Complaints team and operationalising a new complaints process in the Trust.


The Associate Director of Nursing will be the deputy to the Chief Nursing Officer across the nursing, safeguarding and patient experience elements of the portfolio.
To formulate long-term strategic plans for PPI impact across the whole organisation and integrated care system for health improvement programmes
Lead on the equality, diversity and inclusion agenda for nursing to ensure to deliver the Trust objectives to delivering equitable care for patients and staff from all protected characteristics.
To develop and review relevant policies within the CNO portfolio.
Work with the Chief Nursing Officer and other key Directors and Associate Directors and staff including colleagues in partner organisations to contribute to the achievement of NHS and Trust objectives by providing specialised advice which contributes to the treatment, diagnosis etc. of patients/clients as well as quality assurance, regulation and inspections.

For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing.


Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people's livesOur mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research


The Tavistock and Portman is caring, compassionate and committed to co-creating the care and training we offer. We are passionate about the quality of our work and committed to openness, the use of evidence and the application of improvement science. We value all our staff, are concerned for their wellbeing, and seek to foster leadership, innovation and excellence in our workforce. We embrace diversity in our workforce and work to make our services and training as accessible as possible. NMC Registered Nurse (1st level registration)
Higher professional or management degree masters level or equivalent experience
Evidence of continuous professional development

Leadership development training/qualification


Extensive experience in a relevant lead nurse management role
To demonstrate a vision for nursing and secure the active commitment of multi-disciplinary staff in working towards achieving this
Significant proven experience in developing/delivering quality targets and other key performance measures
Manage and deliver strategic developments and demonstrate management experience within an operational environment, including clinical service provision, change management, finance, workforce and service improvements
Proven performance management of services and delivery of targets within agreed timescales
Ability to develop networks and partnerships as required
Understanding of the national health agenda as it relates to the specific speciality.
Experience of working and delivering Trustwide professional nursing objectives.
Understanding of the local health economy

Planning and organisational skills
IT literate Commitment to self-development with an interest in coaching others to improve performance
Commitment to promoting equality and diversity in the workplace and in service delivery and development

Tavistock and Portman NHS Foundation Trust
Tavistock and Portman MH NHS Foundation Trust


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