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Retail Duty Store Manager
2 months ago
This brand is one of Australia's leading and most respected fashion designers. Their ready-to-wear and swim and resort collections are sold through boutiques and high-end retailers both in Australia and internationally. They maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online business.
The brand also upholds a well-established wholesale business internationally with an enviable list of major stockists including Net-a-Porter and Saks Fifth Avenue, to name a few.
Job Description
The Store Manager for Mayfair will manage a team of 10. The Store Manager will support in leading the brands teams to success. Whilst embodying the brand: brining optimism, creativity and sophistication in everything they do. Overall, we are looking for a role model for the team members, to consistently provide leadership and set a standard. Where team members feel inspired to come to work.
Key Responsibilities:
• To ensure client satisfaction is achieved by every team member
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge
• Be focused on excellent performances and results, based on clear KPIs
• Promote an enjoyable working environment which promotes passion, focus and discipline.
• Following the recruitment process to be effectively managed in store
• Oversee the stocktake and make sure the stock coordinators are organized, prepared and conducted in accordance
with our P&P
• Check timesheets are completed
• To ensure the merchandising, window display and the team’s presentation and wardrobe is done in accordance with our P&P.
Skills, Experience and Knowledge:
• Profound experience in a similar leadership role in London store environment (knowledge of customers habits, area...)
• Excellent organization skills and high attention to detail
• Passion for the brand and fashion luxury retail industry
• Strong communication skills – the ability to interact positively to the team and clients in store
• Fluent in English
